Summary
Overview
Work history
Education
Skills
Timeline
Generic
Ruanda Moura

Ruanda Moura

Basingstoke,Hampshire

Summary

Caring individual with genuine desire to support and improve lives of others. Offering strong interpersonal and communication skills, with compassionate approach to supporting individuals. Knowledgeable about teamwork, time management, and multitasking in various environments. Ready to use and develop empathy, patience, and organisational abilities in a Healthcare Support Worker role.

Overview

20
20
years of professional experience

Work history

Home Educator

Self-Employed
Basingstoke, Hampshire
01.2016 - 08.2024
  • Contributed to the holistic development of children through life-skill training sessions.
  • Identified learning difficulties, implemented tailored strategies to overcome them.
  • Encouraged critical thinking amongst students leading to deeper understanding and curiosity about subject matter.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.

Airport Shuttle Owner

Exclusive Travellers Airport Shuttle
Pretoria, South Africa
01.2008 - 12.2016
  • Developed new business opportunities for increased market reach.
  • Provided exceptional customer service, resulting in repeat business.
  • Maintained compliance with industry regulations to avoid any legal issues.
  • Boosted customer satisfaction with consistent quality control measures.

Store Manager

The Body Shop International
Basingstoke, Hampshire
07.2004 - 12.2007
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Resolved customer complaints effectively, protecting the store's image and consumer relationships.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Oversaw visual merchandising efforts that enhanced overall store appearance.
  • Monitored inventory levels consistently to avoid stock shortages or overages.
  • Managed staff rosters, ensuring adequate coverage during peak times.

Education

TQUK Certificate, Principles of Dementia Care - Health and Social Care

Basingstoke College of Technology
Basingstoke, Hampshire
06.2025 -

TQUK Level 2 Certificate in Caring for the Elderly - Health and Social Care

Basingstoke College of Technolog
Basingstoke
03.2024 - 07.2024

TQUK Level 2 Dignity & Safeguarding in Adult Care - Health and Social Care

Basingstoke College of Technology
Basingstoke, Hampshire
07.2024 - 10.2024

TQUK Certificate in Falls Prevention Awareness - Health and Social Care

Basingstoke College of Technology
Basingstoke, Hampshire
10.2024 - 01.2025

TQUK Prevention & Control of Infection Health Care - Health and Social Care

Basingstoke College of Technology
Basingstoke, Hampshire
01.2025 - 02.2025

TQUK Level2 Understanding Nutrition and Health - Health and Social Care

Basingstoke College of Technology
Basingstoke, Hampshire
02.2025 - 06.2025

TWR Diploma in Catering Managemnt - Catering and Hotel Managemnt

University of Witwatersrand
Johannesburg, South Africa
01.1994 - 11.1996

Skills

  • Nurturing environment creation
  • Safeguarding procedures knowledge
  • Adaptive decision making
  • Multitasking capability
  • Empathetic understanding
  • Store operations management
  • Customer focus
  • Team Leadership
  • Staff training

Timeline

TQUK Certificate, Principles of Dementia Care - Health and Social Care

Basingstoke College of Technology
06.2025 -

TQUK Level2 Understanding Nutrition and Health - Health and Social Care

Basingstoke College of Technology
02.2025 - 06.2025

TQUK Prevention & Control of Infection Health Care - Health and Social Care

Basingstoke College of Technology
01.2025 - 02.2025

TQUK Certificate in Falls Prevention Awareness - Health and Social Care

Basingstoke College of Technology
10.2024 - 01.2025

TQUK Level 2 Dignity & Safeguarding in Adult Care - Health and Social Care

Basingstoke College of Technology
07.2024 - 10.2024

TQUK Level 2 Certificate in Caring for the Elderly - Health and Social Care

Basingstoke College of Technolog
03.2024 - 07.2024

Home Educator

Self-Employed
01.2016 - 08.2024

Airport Shuttle Owner

Exclusive Travellers Airport Shuttle
01.2008 - 12.2016

Store Manager

The Body Shop International
07.2004 - 12.2007

TWR Diploma in Catering Managemnt - Catering and Hotel Managemnt

University of Witwatersrand
01.1994 - 11.1996

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Ruanda Moura