Aarthy V
Scrum Master
Chennai
Summary
Seasoned Scrum Master offering 10+ years of experience achieving ambitious goals and top-notch abilities in organizing workflows, solving complex problems and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams driving agile projects.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Scrum Master 4
Comcast India Engineering Center I LLP
2023.05 - Current
- Contributed significantly to recruitment efforts and portfolio expansion in Chennai to facilitate Sky's operational products and tools.
- As a Scrum Master to a pioneering squad, we seized the opportunity to develop a new component from greenfield, ultimately delivering it with resounding success along with other projects.
- Functioned as a liaison connecting teams across geography to promote transparency, facilitate effective communication, and serve as a central point of contact.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Improved team efficiency by implementing Agile and Scrum methodologies for Project management.
- Consistently evaluated and communicated project progress to stakeholders, ensuring openness at every stage of the project's lifecycle.
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
Scrum Master
Standard Chartered
2019.09 - 2023.05
- Assisted over 13 squads in our portfolio to transform from Waterfall to Agile ways of working to align with organization strategic plan.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Have extensive knowledge on various applications within the portfolio to be able to address any functional challenges seamlessly.
- Led sprint reviews and planning meetings to promote full team engagement.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
Software Engineer
Verizon Data Services India
2015.10 - 2019.08
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Customer Service Provider
Sitel India Pvt Ltd
2014.07 - 2015.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Process Executive
Cognizant Technology Solutions
2013.04 - 2014.06
- Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
- Led methodology development to outline basic process parameters for operations.
- Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
- Investigated basic issues and escalated more complicated concerns.
Education
Bachelor of Science - Information Technology
NMS SVC
Madurai 2007.06 - 2010.03
Skills
Good knowledge on Agile framework(Scrum & Kanban)
undefinedTimeline
Scrum Master 4
Comcast India Engineering Center I LLP
2023.05 - Current
Scrum Master
Standard Chartered
2019.09 - 2023.05
Software Engineer
Verizon Data Services India
2015.10 - 2019.08
Customer Service Provider
Sitel India Pvt Ltd
2014.07 - 2015.06
Process Executive
Cognizant Technology Solutions
2013.04 - 2014.06
Bachelor of Science - Information Technology
NMS SVC
2007.06 - 2010.03
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