R. SAM NISCHAL
London
Summary
To be professionally associated with an esteemed organization with an objective to accept the challenges. Hence expediting & resonating organizational Growth and utilize my experience in a more meaningful way towards achieving the goals.
• With 5+ years of client & customer relationship management (CRM) experience in ITES/BPS, Process Management, Operations, Team Management, and professional service environment.
• Demonstrated Team Leadership, strategic planner with proficiency in streamlining business processes, improvement process, Strong analytical, problem-solving, technical Experience in driving team and individual performance to achieve client targets.
Overview
6
6
years of professional experience
Work History
Senior Analyst
R1 RCM
05.2021 - 05.2022
- Worked for Providers to get the denied claims paid by speaking to the insurance company representatives.
- Was part of a pilot batch for a new client.
Revenue Cycle Officer
Inventurus Knowledge Solutions
02.2019 - 10.2019
- 7 months in Inventurus Knowledge Solutions as an RCO-AR in Revenue Cycle Management from 18th Feb 2019.
- Worked for Providers to get the denied claims paid by speaking to the insurance company representatives.
Technical Support Associate
Tech Mahindra
12.2014 - 01.2017
- And One year as an SME
- Assisted associated with queries to customer issues.
- Trained associates with new process related updates given by the client.
- Worked on center level to make sure customer issues are not repeated.
technical Support Associate
08.2013 - 09.2014
• Assisted customers via live chats and calls to resolve technical concerns.
• Guided customers with service selection based on stated needs, proposed use and budget.
Education
BSc. - Comp
GPA: 70.9
Intermediate -
06.2007 - 03.2009
GPA: 72%
07.1995 - 03.2007
Skills
Technical Skillsundefined
Timeline
Senior Analyst - R1 RCM
05.2021 - 05.2022
Revenue Cycle Officer - Inventurus Knowledge Solutions
02.2019 - 10.2019
Technical Support Associate - Tech Mahindra
12.2014 - 01.2017
technical Support Associate -
08.2013 - 09.2014
I.P.E Board of Intermediate - Intermediate,
06.2007 - 03.2009
Bhadrachalam Public School - ,
07.1995 - 03.2007
Dr. B.R Ambedkar University - BSc., Comp
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