Microsoft Office
R.S RADHAM
Senior Cashier
Manor Park,London
Summary
I am a highly motivated person with over 9 plus years of experience in retail management, Assistant Store Manager, Cashier, Sales and Customer Service. Experience in Customer Service and System Administration, Stock control, Goods in and out, daily activities of Staff duties, having dealt with a broad range of customers.
Accomplished analytical thinker and problem solver with the ability to read and interpret complex compliance regulations to make then operational. Have the ability to make polices and regulations that will ensure to follow Compliance regulations, which a Company can keep their best and follow Competitive Business standards in the market, Ensure regulatory compliance. Monitoring government regulations and standards to ensure alignment with company policies and procedures
Overview
9
9
years of professional experience
2
2
years of post-secondary education
3
3
Certificates
5
5
Languages
Work History
Senior Cashier
Ria Financial Services
LONDON
11.2019 - Current
- Facilitated and logged store opening, closing and shift changes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained stock to meet expected customer demand.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Received and processed customer payments.
- Managed on daily basis more then 120 Customers .
- Maintained and updated security protocols for front desk operations.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Money Remittance Agent
Self
Barcelona
03.2018 - 06.2019
- Maintained energy and enthusiasm in fast-paced environment.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic Managed more then 150 Customers on daily basis on Average.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Carried out day-to-day duties accurately and efficiently.
System Engineer
ITECH INFO S.L
BARCELONA
02.2015 - 01.2018
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Developed and maintained policies to control information technology and security for operations.
- With a Group of 12 team Members we used to work in Different challenging situations on different sites.
- Implemented security measures and software to maintain network integrity.
- Managed key information technology and compliance programs for proactive risk management.
Store Supervisor
EURO-ASIA Telecommunications
Barcelona
01.2010 - 05.2012
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Education
Master of Science - Computer Science
Kakatiya University
Hyderabad,India 01.2003 - 06.2005
Skills
Store opening/closing procedures
Software
Tableau
Configuration of Network
Operating Systems
Certification
Certified Anit-Money Laundering Specialist
Timeline
Certified Anit-Money Laundering Specialist
01-2020
Senior Cashier
Ria Financial Services
11.2019 - Current
Money Remittance Agent
Self
03.2018 - 06.2019
Microsoft Certified Professional
05-2017
B1 Level Spanish Certification
06-2016
System Engineer
ITECH INFO S.L
02.2015 - 01.2018
Store Supervisor
EURO-ASIA Telecommunications
01.2010 - 05.2012
Master of Science - Computer Science
Kakatiya University
01.2003 - 06.2005
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