Rozina Hassan
Crumpsall
Summary
Versatile and compassionate professional with over 10 years of experience in community care and Pharmacy Assistant/Manger. Adept at providing high-quality personal care, managing pharmacy operations, team management, and patient care. Proven ability to manage inventory, supervise staff, and ensure compliance with regulations while delivering exceptional customer service. Strong organizational skills and a commitment to improving pharmacy services and patient satisfaction. Skilled at adapting to diverse work environments and maintaining accuracy and efficiency in all tasks.
Overview
25
25
years of professional experience
4021
4021
years of post-secondary education
Work History
Pharmacy Assistant/Manager
Cheetham Hill internet Pharmacy/Upper Crumpsall Pharmacy
07.2022 - Current
- Oversee daily operations of the pharmacy, including staff management, inventory control, and customer service
- Supervise and train pharmacy assistants and junior staff to ensure efficient and accurate pharmacy practices
- Manage inventory, including ordering, stocking, and conducting audits to maintain optimal levels of medications and supplies
- Implement and enforce compliance with pharmacy regulations and health and safety standards
- Address patient inquiries, provide medication advice, and resolve any issues related to prescriptions or services
- Prepare financial reports, manage budgets, and ensure profitability of the pharmacy
- Processed and dispensed medications under the supervision of licensed pharmacists, ensuring accuracy and adherence to regulations
- Provided exceptional customer service, addressing patient inquiries and offering medication advice
- Assisted with prescription verification, data entry, and exemptions claims processing
- Ordering patients repeat medication
- Maintained confidentiality and followed privacy regulations in handling patient information.
Pharmacy Assistant
Cheetham Hill Internet Pharmacy
07.2016 - 07.2022
- Proceed and dispensed medications under the supervision of licensed pharmacists, ensuring accuracy and adherence to regulations
- Ordering patients repeat prescriptions
- Manage inventory, including ordering stocking, and conducting audits to maintain optimal stock levels
- Provided exceptional customer service, addressing patient inquiries and offering medication advice
- Assisted with prescription verification, data entry, and exemptions claims processing
- Maintained confidentiality and followed privacy regulations in handling patient information.
Caregiver
01.2000 - 01.2021
- Provided personalised care and support to mother in-law and father in-law in their home, including assistance with bathing, dressing and mobility
- Administered medications according to prescribed schedules and monitored their health conditions
- Developed and implemented individualised care plans in collaboration with healthcare professionals
- Assisted them with meal preparation, housekeeping
- Arranged appointments and provided transportation to appointments
- Maintained accurate and detailed records of their progress including blood sugar and blood pressure readings
- Used equipment such as wheelchairs, hospital bed, transfer boards/slide sheets, transfer disc, bed rails, shower chair, motion sensors, overfed tables, chair raisers.
Education
Certificate in Pharmacy Assistance -
Buttercups Training Ltd
GNVQ -
The Manchester College - Sheena Simon Campus
Advance level Swedish body massage -
Abraham Moss College
Skills
- Personal Care & Hygiene Assistance
- Prescription Processing & Dispensing
- Pharmacy Operations Management
- Team Leadership & Staff Training
- Customer Service Excellence
- Medication Management & Drug Knowledge
- Inventory Management & Stock Control
- Effective Communication
- Multilingual
- Data Entry & Record Maintenance
- Compassionate Interaction & Support
- Regulatory Compliance
References
Available upon request.
Timeline
Pharmacy Assistant/Manager
Cheetham Hill internet Pharmacy/Upper Crumpsall Pharmacy
07.2022 - Current
Pharmacy Assistant
Cheetham Hill Internet Pharmacy
07.2016 - 07.2022
Caregiver
01.2000 - 01.2021
Certificate in Pharmacy Assistance -
Buttercups Training Ltd
GNVQ -
The Manchester College - Sheena Simon Campus
Advance level Swedish body massage -
Abraham Moss College
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