Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Rozena Akhter

Chafford Hundred,Essex
Rozena  Akhter

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


I took a deliberate and extended career break to focus on personal growth, family commitments, and pursuing new opportunities for self-improvement. During this time, I dedicated myself to enhancing my skills, staying updated with industry trends, and maintaining a strong work ethic. I am now eager and fully prepared to re-enter the workforce, bringing with me a renewed sense of dedication, a fresh perspective, and a strong commitment to contributing my best to any role I take on.

Overview

15
years of professional experience
12
years of post-secondary education

Work history

River Island
Chafford Hundred, Thurrock

Retail Sales Advisor
10.2022 - Current

Job overview

  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Recommended merchandise based on exact customer needs, improving sales conversion rates.
  • Analysed sales to identify top-performing products.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Explained product benefits maximising customer engagement while driving sales.

Abm Ashabul & Co LTD
London, London

Assistant Accountant
03.2012 - 03.2014

Job overview

  • Reviewed invoice copies (provided by the relevant clients) for accuracy and posted information to the general ledger.
  • Maintained and improved bookkeeping processes, using accounting software.
  • Reconciled client's bank statements with cash book before VAT preparation
  • Entered transactions into accounting software.
  • Interpreted and applied VAT policies, rules and regulations to confirm compliance with applicable standards.
  • Reviewed and filed VAT returns of the clients
  • Prepared reports and projections based on financial data.
  • Assisted in preparing quarterly management accounts.
  • Verified purchase and sales receipts, and followed up with clients to reconcile variances.

Arcadia Group
Romford, Havering

Supervisor
08.2008 - 05.2013

Job overview

  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Managed staff rotas, and planning workloads effectively and strategically.

Decathlon UK
London, London

Sales Advisor
05.2008 - 07.2008

Job overview

  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Highlighted product features and benefits in line with customer needs, securing high-value sales.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.

Education

London School of Business & Finance
London

ACCA (Finalist) from Accountancy & Finnace
05.2015

University overview

FTC Kaplan
London

CAT(Chartered Accounting Technician) from Accounting
02.2005 - 12.2007

University overview

Dhaka City College
Dhaka, Bangladesh

A-Levels from Accounting, Management & Computing
02.2001 - 06.2003

University overview

London School of Business and Finance
London

ACCA (Part qualified) from Accounting and Finance
03.2008 - 12.2014

University overview

Skills

  • Xero Accounting Software
  • VT Transactions
  • Free Agent (Barclays)
  • MS Excel Spreadsheet
  • MS PowerPoint
  • MS Word
  • Client Relationship Management
  • Team Management
  • Strong Work Ethics


Languages

English
Fluent
Bengali
Native

Timeline

Retail Sales Advisor
River Island
10.2022 - Current
London School of Business & Finance
ACCA (Finalist) from Accountancy & Finnace
05.2015
Assistant Accountant
Abm Ashabul & Co LTD
03.2012 - 03.2014
Supervisor
Arcadia Group
08.2008 - 05.2013
Sales Advisor
Decathlon UK
05.2008 - 07.2008
London School of Business and Finance
ACCA (Part qualified) from Accounting and Finance
03.2008 - 12.2014
FTC Kaplan
CAT(Chartered Accounting Technician) from Accounting
02.2005 - 12.2007
Dhaka City College
A-Levels from Accounting, Management & Computing
02.2001 - 06.2003
Rozena Akhter