Rozalind MacFarlane-Speirs

Responsibility for ensuring that efficient and effective cross-College timetables are created and maintained so as to meet the needs of learners and employers that maximise the use of available resources.

Greeting and welcoming customer. Checking tickets and assisting customers to their seats. Assisting with sales of programmes, merchandise, ice cream and sweets. Being aware of and assisting customers with access and additional support requirement

Enhanced customer satisfaction by managing bar operations efficiently. Managed cash flow, ensuring correct transaction procedures were followed.Trained staff for improved service quality and professionalism. Ensured a safe environment by strictly adhering to health and safety regulations.

Key holder, using the College automated library system to issue, return, edit and catalogue materials, assisting staff and students with information enquiries, providing informal tuition to customers in using a wide range of electronic services and facilities available in the library, ensuring appropriate use of college computers and other facilities, ad hoc computer advice, re-shelving and maintaining order of library book stock, cash handlin

Greeting and welcoming customer. Checking tickets and assisting customers to their seats. Assisting with sales of programmes, merchandise, ice cream and sweets. Being aware of and assisting customers with access and additional support requirements.

Enhanced customer satisfaction by providing excellent service. Ensured customer satisfaction by providing top-quality coffee and beverages.

Enhanced customer satisfaction by providing excellent service. Facilitated smooth running of restaurant operations to ensure customer satisfaction.

Enhanced customer satisfaction by providing excellent service. Assured cleanliness of dining area for a pleasant environment.