Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Strangward

Peterborough,Peterborough

Summary

Customer-focused professional with experience in animal management and hands-on animal care. Quick learner who thrives in fast-paced environments and excels in communication and teamwork. Skilled in conflict resolution and attention to detail, ensuring safety and satisfaction in all interactions. Committed to enhancing practices in animal care and welfare.

Overview

1
1
year of professional experience

Work History

Waitess/Potwash

Lancastor lounge
Peterborough, Yaxley
01.2026 - Current
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Resolved customer complaints with empathy, providing solutions to enhance dining experiences.
  • Verified accuracy of orders before delivery of completed orders and delivered to customers at tables.
  • Documented customer orders, calculated bills and processed payments.
  • Maintained tidy dining area by promptly clearing and resetting tables for new guests.
  • Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
  • Upheld brand image through consistently neat personal appearance.

Stable hand

New pasture stable
Peterborough, Eye
01.2026 - 05.2026
  • Maintained high standards of animal welfare, regularly checking horses for signs of distress or illness.
  • Prepared horses for riding, including grooming, saddling, and providing hoof care.
  • Led horses to exercise areas, supervising activities to prevent injury and promote fitness.
  • Cleaned and maintained tack, bridles and saddles applying attention to detail to maintain wear and tear and avoid risks for horses and riders.
  • Regularly replaced bedding in stables to remove urine and faecal waste and comply with cleanliness standards.
  • Raked, mucked and swept stables to support environmental measures and eliminate viruses and transmission.

Education

Certificate of Higher Education - Animal management

Peterborough Regional College
Peterborough
01-2027

Skills

  • Food hygiene
  • Food preparation
  • Customer service
  • Animal welfare
  • Detail orientation
  • Team collaboration
  • Teamwork
  • Strong communication
  • Conflict resolution
  • Patience under pressure

Timeline

Waitess/Potwash

Lancastor lounge
01.2026 - Current

Stable hand

New pasture stable
01.2026 - 05.2026

Certificate of Higher Education - Animal management

Peterborough Regional College
Roxanne Strangward