Roxanne Jones

Achieved high levels of trust from parents by providing safe and nurturing a safe and nurturing environment.
Developed strong patience and responsibility, contributing to positive experiences for children.
Enhanced people skills, fostering effective communication and relationships with families.

• Managed bedtime routines for younger children, including bathing, reading stories, and ensuring a peaceful night's sleep.
• Facilitated interactive games and storytelling activities during playtime, promoting creativity and engagement in children.
• Assisted children with homework and school projects, enhancing their academic skills and knowledge.
• Prepared healthy, nutritious meals and assisted with feeding, supporting children's dietary needs and encouraging healthy eating habits.

Facilitated learning experiences in public speaking, communication, and child interaction during educational sessions, supporting children in transitioning from Year 6 to Year 7 by offering reassurance and addressing school-related questions, promoting accountability and teamwork while developing organisational skills.

• Managed complaints through calm communication and effective problem-solving, ensuring client satisfaction.
• Ensured quality targets were achieved through consistent monitoring and high standards of service.
• Collaborated with team members to meet targets, enhancing overall team performance.
• Identified issues, analysed information and provided solutions to problems.
• Built and maintained courteous and effective working relationships.