Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Roxanne Gilroy

Bishop Auckland,Durham

Summary

I have experience of strong leadership and communication skills, with experience in managing teams and resolving conflicts. Knowledgeable about fostering collaborative work environment and motivating team members to achieve their best with experience of improving team culture. Furthermore, I have a solid foundation in delivering care to patients both inpatient and community mental health services. Recently completed a prescribing course and have experience with neurodevelopmental assessment and would like to pursue a career in this area of practice therefore I am ready to use my skills of safe and effective prescribing along with my problem-solving, organisational, and interpersonal skills.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work history

Team Manager

Tees Esk and Wear Valleys NHS Foundation Trust
Durham, Durham
10.2022 - Current

Managed community CAMHS Eating Disorder Team;

  • Fostered a positive work environment and culture through effective communication and conflict resolution.
  • People management - supervision, appraisals, sickness management, talent management.
  • Ensured adherence to trust and national policies.
  • Performance management - in line with national access and waiting times standards, NHS plans and local governance structures.
  • Managed employee grievances to maintain positive culture within the workforce.
  • Delegated responsibilities efficiently amongst team members.
  • Working collaboratively with stakeholders and partner agencies.
  • Lead on local quality improvement (QI) projects within the team and contributed to trust QI events.
  • Day to day operational tasks.
  • Overseeing health and safety within the team and ensuring risk assessments are relevant and up to date.
  • Coordinated hiring, recruitment and training strategies.
  • Oversee the whole team caseload and ensure high
  • Ensuring high quality, safe and effective care is delivered by my team.
  • Implementing local standard operational procedures within the team.
  • Supported with clinical situations and urgent matters.
  • Overseeing and contributing to the referral/access process and reviewing Eating Disorder referrals and contributing to the diagnostic process within the MDT.


Team Manager

Tees Esk and Wear Valleys NHS Foundation Trust
Redcar, Redcar and Cleveland
03.2021 - 10.2022

Managed Community CAMHS Team in Redcar;

  • Fostered a positive work environment and culture through effective communication and conflict resolution.
  • People management - supervision, appraisals, sickness management, talent management.
  • Ensured adherence to trust and national policies.
  • Performance management - in line with national access and waiting times standards, NHS plans and local governance structures.
  • Managed employee grievances to maintain positive culture within the workforce.
  • Delegated responsibilities efficiently amongst team members.
  • Working collaboratively with stakeholders and partner agencies such a local authorities, social care and neighbour CAMHS teams.
  • Lead on local quality improvement (QI) projects within the team and contributed to trust QI events.
  • Day to day operational tasks.
  • Overseeing health and safety within the team and ensuring risk assessments are relevant and up to date.
  • Coordinated hiring, recruitment and training strategies.
  • Oversee the whole team caseload and ensure high
  • Ensuring high quality, safe and effective care is delivered by my team.
  • Implementing local standard operational procedures within the team.

Clinical Nurse Specialist

Tees Esk and Wear Valleys NHS Foundation Trust
Stockton-on-Tees, Stockton-on-Tees
10.2017 - 03.2021
  • Manage own caseload of children and young people who present with complex mental health difficulties.
  • Advocated for patients' rights and needs, enhancing their overall experience of care.
  • Collaborated effectively with multidisciplinary teams for seamless patient care coordination.
  • Provided comprehensive assessments and therapeutic interventions with young people and their families.
  • Managed risk and ensured patients risk assessments and care documents were up to date and relevant to mitigate risks.
  • Worked collaboratively with partner agencies such as local authorities, schools, acute trusts to ensure high quality multi-agency care was delivered.
  • Developed individualised care plans to enhance patient recovery.
  • Promoted a positive healthcare culture within the team through empathetic, compassionate leadership and communication.
  • Contributed to Autism and ADHD assessments along with the diagnostic process.
  • Provided supervision and mentoring to the team. Supporting the team manager to ensure the team deliver safe care and adhere to service procedures and policies.
  • Demonstrated excellent problem-solving skills in managing challenging healthcare and urgent clinical matters effectively.
  • Monitored medication side effects and supported patients during initiation/titration phases.
  • Improved treatment outcomes by delivering clear, effective patient and family psychoeducation.
  • Triaged referrals into the team and managed the front duty desk within the team.
  • Contributed to QI project across CAMHS.
  • Provided clinical leadership to maintain high standard of care throughout the team.
  • Demonstrated leadership skills for increased team efficiency.
  • Demonstrated leadership skills during challenging circumstances, ensuring team morale remained high.
  • Demonstrated strong leadership skills whilst managing a diverse team alongside the manager and leadership team.
  • Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.
  • Managed safeguarding within the team by setting up governance structures and provided safeguarding supervision.
  • Supported the induction process and new starters.
  • Managed students - allocation and being a mentor.

CAMHS Clinician

Tees Esk and Wear Valleys NHS Foundation Trust
Stockton-on-Tees, Stockton-on-Tees
03.2015 - 10.2017
  • Managed own caseload.
  • Managed complex cases effectively, ensuring safe and effective multi-agency care.
  • Provided comprehensive assessments and therapeutic interventions to children and young people presenting with mental health difficulties.
  • Completed Autism/ADHD assessments within the internal Neurodevelopmental pathway and contributed to the diagnostic process.
  • Worked within a multidisciplinary team and sought advice/consultation from Psychiatrists, Psychologists where required.
  • Produced individualised care plan collaboratively with patients and their families.
  • Provided support and psychoeducation to families as well as signposting to partner agencies.
  • Was part of the duty system on a rota basis so contributed to screening/triaging referrals into the service.
  • Liaised regularly with partner agencies such as social care and schools.
  • Supported student nurses.
  • Followed policies with protocols within the service to provide safe and effective care.
  • Ensuring I upheld to the nursing standards within NMC and code of conduct.
  • Reported any concerns or safety concerns to my supervisor.
  • Ensured all documentation was up to date and relevant in line with record keeping procedures.
  • Completed all relevant training relevant to my role and further training to expand on my professional development.

Staff Nurse

Tees Esk and Wear Valleys NHS Foundation Trust
Middlesbrough, North Yorkshire
11.2012 - 03.2015

Staff nurse on a 15 bedded adolescent Eating Disorder ward;

  • Collaborated with multidisciplinary team to contribute to patient care.
  • Shift coordinator - managing the ward. Delegating tasks and responsibilities to the ward staff.
  • Ensuring therapeutic environment on the ward.
  • Administering medication and monitoring for side effects/effects.
  • Attending ward rounds and reporting to consultant psychiatrist.
  • Key nurse to some patients and collaboratively producing care plans that ae individualised to patient needs.
  • Trained in venepuncture so regularly took bloods.
  • Regularly monitored physical observations of the patients and responded to any concerns - escalated where required to doctor and acute trusts.
  • Led on ward activities for patients following meal times.
  • Provided meal support during meal times.
  • Provided individual therapeutic sessions to patients.
  • Supported parents and provided psychoeducation.
  • Ensured health and safety protocols were followed within the ward.
  • Ensured all documentation was up to date in accordance to trust record keeping policies.
  • Clerked in new admissions.
  • Managed patients under sections of the Mental Heal Act (MHA) and ensured legal documents were up to date.
  • Supported with escorting Section 17 leave with patients.
  • Trained in Nasogastric (NG) feeding - fitted NG tubes and administered feeds as per the patients diet plans.

Staff Nurse

Northamptonshire NHS Foundation Trust
Kettering, Northamptonshire
04.2010 - 03.2012

Staff Nurse to a 15 bedded adult mental health male acute ward and a 15 bedded female adult mental health acute ward;

  • Collaborated with multidisciplinary team to contribute to patient care.
  • Shift coordinator - managing the ward. Delegating tasks and responsibilities to the ward staff.
  • Ensuring therapeutic environment on the ward.
  • Administering medication and monitoring for side effects/effects.
  • Attending ward rounds and reporting to consultant psychiatrist.
  • Key nurse to some patients and collaboratively producing care plans that are individualised to patient needs.
  • Led on ward activities for patients and supported the ward occupational therapist to facilitate their activities.
  • Ensured health and safety protocols were followed within the ward.
  • Ensured all documentation was up to date in accordance to trust record keeping policies.
  • Clerked in new admissions and facilitated smooth discharges.
  • Managed patients under sections of the Mental Heal Act (MHA) and ensured legal documents were up to date.
  • Supported with escorting Section 17 leave with patients.
  • Liaised effectively with relatives, keeping them informed about patient progress.
  • Coordinated with pharmacy staff ensuring timely delivery of medicines and medication stock checks.
  • Identified early warning signs of deteriorating of patients' mental health through observation and monitoring. Responded/escalated accordingly if there were changes to circumstances.
  • Quickly responded to medical emergencies, working calmly and professionally under pressure.

Education

V300 Prescriber Course - Health and Social care studies

Northumbria University
Newcastle upon Tyne
01.2025 - 07.2025

Master of Science - Global Leadership and Management in Healthcare

Teesside University
Middlesbrough
09.2020 - 03.2023

Bachelor of Science - Mental Health Nursing

University of Northampton
Northampton
09.2006 - 01.2010

Skills

  • Mentoring expertise
  • Leadership experience
  • Change implementation experience using QI methodology and NHS change models
  • Patient-Centred care approach
  • Completed Venepuncture course and have experience in taking blood
  • Experience in physical health monitoring and taking physical observations
  • NG feeding experience
  • Completed Foundation Course in Systemic Practice so have experience of approaching care and interventions with a systemic perspective
  • Experience of comprehensive mental health assessments
  • Experiencing of working with children and adults in mental health services
  • Resilience in stressful situations
  • Knowledge of mental disorders and experience of working with a range of complex and enduring mental health difficulties in both children and adults
  • Longstanding experience of communication with multidisciplinary team

Affiliations

Hiking - very lucky to be living close to Yorkshire Dales and Lake District.

Travelling.

Reading - for pleasure and to develop knowledge and be up to date with most recent guidance and healthcare research.

Fitness - attend the gym, resistance training.

Socialising - seeing friends and spending time with family.

Watching live music - attend different concerts.

Timeline

V300 Prescriber Course - Health and Social care studies

Northumbria University
01.2025 - 07.2025

Team Manager

Tees Esk and Wear Valleys NHS Foundation Trust
10.2022 - Current

Team Manager

Tees Esk and Wear Valleys NHS Foundation Trust
03.2021 - 10.2022

Master of Science - Global Leadership and Management in Healthcare

Teesside University
09.2020 - 03.2023

Clinical Nurse Specialist

Tees Esk and Wear Valleys NHS Foundation Trust
10.2017 - 03.2021

CAMHS Clinician

Tees Esk and Wear Valleys NHS Foundation Trust
03.2015 - 10.2017

Staff Nurse

Tees Esk and Wear Valleys NHS Foundation Trust
11.2012 - 03.2015

Staff Nurse

Northamptonshire NHS Foundation Trust
04.2010 - 03.2012

Bachelor of Science - Mental Health Nursing

University of Northampton
09.2006 - 01.2010
Roxanne Gilroy