- I run a small Esty store selling handmade laterns
- I am a member of the Bristol Hackspace, where I sit on the committee for social media
- For fitness I rock climb, helping with reliance, focus and discipline
Roxanne Brooke
Weston super Mare,North Somerset
Summary
Tax Specialist with extensive experience in managing complex employer compliance cases at HMRC, Bristol. Demonstrated expertise in conducting thorough investigations, applying tax legislation, and assessing underpaid tax liabilities. Successfully managed high-value cases, including a £12m unpaid tax exposure case, and facilitated effective case resolution through collaboration with senior tax officers and legal teams. Skilled in legislative analysis, financial report reviews, and risk assessments to ensure regulatory compliance. Organised and deadline-driven professional known for strong written communication and analytical skills. Career goals include advancing within the field of tax compliance to further enhance regulatory adherence and governance processes.
Overview
4
4
years of professional experience
Work History
Tax Specialist
HMRC
Bristol
02.2022 - 09.2025
- Managed an assigned caseload of large and complex employer compliance cases, autonomously prioritising workload and ensuring adherence to statutory deadlines.
- Conducted thorough investigations into employer duties compliance to ensure adherence to regulations.
- Applied tax legislation to determine liability and assess underpaid tax while issuing appropriate penalties.
- Facilitated clear technical guidance for customers and agents, enabling defensible decision-making.
- Collaborated with senior tax officers, legal teams, valuation specialists, accountants, and cross-tax-regime colleagues to facilitate effective case resolution.
- Managed high-value and high-risk cases, including a £12m unpaid tax exposure case deemed among the most complex in the region.
- Facilitated onboarding support and delivered technical guidance to new starters within the team.
- Designed and implemented a structured questionnaire to enhance ownership of tax risk assessment processes.
- Assisted teams with project tasks on time and within budget constraints.
Supported colleagues in achieving project deliverables through effective communication.
Facilitated collaboration among team members to enhance workflow efficiency. - Conduct legislative analysis and apply findings to ensure adherence to legal frameworks.
- Conducted thorough financial report reviews to ensure accuracy and compliance with regulatory standards.
- Manage compliance case workflow to ensure adherence to regulatory standards.
- Conducted comprehensive risk assessments to identify potential hazards and implement effective mitigation strategies.
- Assisted in resolving conflicts among team members.
Supported stakeholder engagement through regular communication.
Facilitated discussions to promote understanding among diverse parties. - Executed decision-making processes within regulatory frameworks to ensure compliance and governance.
- Assisted in managing systems including Cotax, ERMP, SAP, and Microsoft Teams.
Supported teams in utilising Microsoft Teams for collaboration and communication.
Facilitated the integration of Cotax and ERMP systems for improved functionality.
Education
GCSEs - english
Broadoak mathematic and computing collage
weston super mareSkills
- Organised and deadline-driven
- Calm in complex situations
- Strong written communication
- Analytical and detail-oriented
- Comfortable with confidential information
- Experience in regulated environments
- Managed caseloads independently
- Prioritised deadlines effectively
- Balanced investigations and advisory work
- Responded to internal communications
- Drafted technical responses for clients
- Made defensible written decisions
- Interpreted legislation accurately
- Analysed financial statements
Interests
Timeline
Tax Specialist
HMRC
02.2022 - 09.2025
GCSEs - english
Broadoak mathematic and computing collage