Roxana Maria Pavel
Loughborough
Summary
Flexible Office Administrator with 2 years of experience and diverse background fulfilling needs such as accounting, data entry and travel coordination. Accomplished event planner and executive assistant. Willing to learn new industry to better address staff and managers' needs.
Overview
16
16
years of professional experience
Work history
Office administrator
Biffa Waste Management
02.2022 - Current
Worker
FSI
Shepshed
10.2020 - 02.2022
- Take delivery of goods and raw materials
- Check for damaged or missing items
- Move stock around the warehouse using lifting equipment
- Make sure stock is stored correctly and safely
- Pack and wrap goods
- Load goods ready for dispatch
- Stocktake
- Clean the warehouse
Manager
Dock´s Club
Lisbon
05.2013 - 03.2019
- Providing supervision and training to all new and existing staff
- Dealing promptly with all grievances from both staff and club members
- Issuing verbal warnings and executing all disciplinary action as needed
- Setting goals for improving the business
- Screening and coaching all new hires
- Organising team-building events
- Building loyalty between clients and the club
- Encouraging feedback for improvement
Worker
Lisbon
11.2010 - 05.2013
- Organising merchandise on shop floor
- Assisting customers and advising them on fashion choices
- Selling clothing and processing payments at checkout
- Maintaining store in clean and tidy condition
- Attaching and updating pricing tags on merchandise
- Carrying out stocktaking duties
- Handling returns and exchanges
- Dealing with customer complaints and suggesting solutions
- Performing store opening and closing operations
Sales Assistant
Pingo Doce
Lisbon
05.2007 - 10.2010
- Greeting and serving customers as they enter the store
- Advising and assisting customers
- Handling complaints or forwarding serious issues to the manager on duty
- Conducting customer transactions
- Replenishing the supply of stock on the shelves
- Assisting with store deliveries
Education
Escola Secundária de Caneças
Certificate of Higher Education - Business Management
London Metropolitan University
London 11.2022 -
Skills
- Creativity
- Interpersonal Skills
- Critical Thinking
- Problem-Solving
- Organising meetings
- Public Speaking
- Customer Service Skills
- Teamwork Skills
- Communication
- Answered inbound calls
- Administration support
- Office management
Languages
Portuguese
Fluent
Romanian
Fluent
Timeline
Certificate of Higher Education - Business Management
London Metropolitan University
11.2022 -
Office administrator
Biffa Waste Management
02.2022 - Current
Worker
FSI
10.2020 - 02.2022
Manager
Dock´s Club
05.2013 - 03.2019
Worker
11.2010 - 05.2013
Sales Assistant
Pingo Doce
05.2007 - 10.2010
Escola Secundária de Caneças
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