Roxana Simion

Led reception operations in a high-pressure environment, coordinating across departments to ensure seamless service delivery. Maintained accurate records, scheduled appointments, and trained staff—skills directly applicable to managing caseloads and supporting carers. Demonstrated resilience and sound judgment in emotionally sensitive situations, applying safeguarding principles and promoting dignity in every interaction. Adapted to changing priorities and worked flexibly to meet operational demands, including out-of-hours support.

Assessed candidate suitability, organised interviews, and maintained CRM records. Built strong relationships with clients and candidates, fostering trust and clear communication to ensure successful placements. Developed person-centred matching strategies and contributed to quality assurance by tracking placement outcomes. Collaborated with external partners to improve service delivery and promote inclusive recruitment practices.

Oversaw daily operations, staff management, and financial records in a multilingual hospitality setting. Fostered inclusive service across cultures and languages, promoting independence and wellbeing in a community environment. Demonstrated strong multitasking and problem-solving capabilities, supporting my ability to manage varied caseloads and coordinate with external agencies. Maintained high standards of care and compliance with health and safety regulations.