Roxana-Diana Fota

• Updated room status on the hotel software after every cleaning session accurately reducing room turnaround time.
• Fostered a positive working environment by promoting teamwork amongst housekeeping staff.
• Ensured smooth operations by promptly addressing housekeeping issues.
• Assisted housekeepers in their duties, enhancing efficiency and effectiveness of work done.
• Maintained high standards of hygiene for guest satisfaction.
• Supervised daily housekeeping operations, ensuring optimal performance of staff members.
• Resolved guest complaints swiftly to maintain good customer relations and reputation.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• following health and safety procedures
• Completed customer orders with speed and accuracy.
• Packing ,sorting and labelling ptoducts for shipment and deliveries

- Collaborated well within a team setting, fostering a positive working atmosphere .

• to be thorough and pay attention to detail
• the ability to work well with others
• to be able to use a computer and the main software packages competently
• sensitivity and understanding
• the ability to accept criticism and work well under presure!
• customer service skills!