Kowthar Hassan
City of London,Chiswick
Summary
Knowledgeable finance professional with background in financial forecasting, budget administration and cash-flow management. Uses strong analysis and research to develop comprehensive annual budgets. Drives continual improvement in department processes and workflows.
Business-minded Finance Assistance promoting more than 2 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team collaboration and decision making skills. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Dynamic retail professional committed to outstanding customer service. Highly proficient in handling money and operating POS systems.
Overview
5
5
years of professional experience
Work history
Finance Assistant
Somali national olympic committee HQ
Mogadishu
03.2022 - 07.2023
- Prepared and monitored departmental budgets, ensuring effective cost management.
- Organised financial documents for easy access and retrieval during audits.
- Handled ad-hoc finance related tasks efficiently whilst maintaining high accuracy levels.
- Strengthened internal control procedures with meticulous record-keeping practices.
- Streamlined financial processes by maintaining and updating filing, inventory, mailing and database systems.
- Supported the Finance Manager in preparing year-end accounts, ensuring regulatory compliance.
- Assisted with the preparation of annual budgets to facilitate strategic planning.
- Entered transactions into internal databases.
Care Assistant
Erdogan Hospital
Mogadishu
01.2020 - 07.2021
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Respected privacy and dignity of each resident during provision of care services.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Monitored vital signs of patients for early detection of health complications.
- Provided emotional support to patients, improving their mental wellbeing.
- Collaborated with healthcare team for effective patient care delivery.
- Delivered excellent customer service by addressing concerns of patients' families.
Supermarket Cashier
Goldmart Supermarket
Nairobi
06.2023 - 01.2025
- Checked identification for age-restricted purchases, ensuring legal compliance.
- Recorded sales accurately into company's system for proper record keeping.
- Enhanced customer satisfaction by offering prompt and courteous service.
- Provided change accurately to prevent financial discrepancies.
- Maintained cleanliness and order of checkout area to create a welcoming environment.
- Collaborated effectively with team members for smoother shift changes.
- Followed all supermarket procedures regarding purchase returns or exchanges.
- Counted money at beginning and end of each shift to maintain financial accuracy.
- Explained promotions and discounts to customers, fostering understanding and satisfaction.
- Operated till efficiently, ensuring quick processing of purchases.
- Worked evening shifts during busy periods-managed high volume transactions effectively.
- Handled customer complaints professionally, maintaining positive store reputation.
- Kept track of price changes, aiding in accurate scanning at the till point.
- Managed cash drawer with precision to ensure accurate accounting.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer service with friendly and efficient manner.
- Educated customers on promotions, offers and special events to enhance product sales.
- Monitored shoppers to detect suspicious behaviour and prevent product losses.
- Facilitated smooth day-to-day operations, using Epos Now software to balance till at shift end.
Education
High School Diploma - High School
Sh. Daauud Secondary School
Mogadishu07.2014
Associate of Science - Bachelor of Economics And Management Science
Mogadishu University
Mogadishu09.2018
M.D. - Master of Science (finance)
University of Nairobi
Skills
- Team work
- Time management
- Interpersonal communication
- Leadership
- Decision making
- Retail software proficiency
- Patience and endurance
- Initiative displaying
- Basic calculations
- Complaint handling efficiency
Languages
English
Arabic
Timeline
Supermarket Cashier
Goldmart Supermarket
06.2023 - 01.2025
Finance Assistant
Somali national olympic committee HQ
03.2022 - 07.2023
Care Assistant
Erdogan Hospital
01.2020 - 07.2021
M.D. - Master of Science (finance)
University of Nairobi
High School Diploma - High School
Sh. Daauud Secondary School
Associate of Science - Bachelor of Economics And Management Science
Mogadishu University
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