- I enjoy listening to music and spend a lot of my free time playing the piano
- I also enjoy walking in the countryside, often with family and friends
- I have been bought up on a farm, and enjoy working with and being around animals
Rowan Neville
Matlock,Derbyshire
Summary
I am an enthusiastic, confident person who enjoys working and learning as i do so. i feel i am a good team member who supports her colleagues and communicates well with everybody. I have always been a high achiever and studied hard in school to gain my grades, but decided to pursue a practical rather than academic route in order to gain hands-on experience.
Overview
3
3
years of professional experience
Work History
Waitress
The Crispin Inn
Great Longstone, Derbyshire
02.2025 - Current
- Delivered meals promptly, ensuring orders were correct and met customer satisfaction.
- Handled customer complaints professionally and with empathy.
- Maintained safe hygiene and food handling standards.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Answered phones politely and promptly while accurately recording and confirming reservations.
Volunteer
Meadow View Care Home
Matlock, Derbyshire
03.2024 - 02.2025
- Supporting clients with dementia to enjoy activities and music.
- Supporting people with dementia with meals and drinks.
- Generally talking with people about their lives and memories.
- Helping out at fundraising events.
Education
GCSEs - General
Highfields School
Matlock01-2026
Skills
- Customer service-I focus on making everyone feeling welcome and relaxed
- Time management-used to working in a busy environment and making sure things run smoothly
- Disinfecting rooms and equipment-I'm very vigilant when it comes to cleaning and make sure correct procedures are followed
- Verbal and written Communication-I'm a confident communicator on the phone, face to face and have good written skills
- Patient care- I look after people sensitively and offer reassurance if needed
Interests
Timeline
Waitress
The Crispin Inn
02.2025 - Current
Volunteer
Meadow View Care Home
03.2024 - 02.2025
GCSEs - General
Highfields School