Rowan Maroun
Cornwall
Summary
I am a results-driven and highly motivated professional with a diverse background in the marine industry spanning 30 years, including business management, operations management, people and asset management, sales, after sales and warranty management.
My experience spans multiple facets within the marine industry and I have the advantage of both management and practical, hands on application experience in refit, boat building, sales, after sales and warranty.
I possess excellent interpersonal and communication skills, and I am confident in managing relationships with clients, suppliers, and contractors.
I am confident at building strong working relationships and take pride in my ability to lead, motivate, and support high-performing teams.
Overview
15
15
years of professional experience
Work History
Fleet Manager
Cockwells Modern and Classic Boatbuilders
Falmouth, Cornwall
11.2023 - Current
- Manage the fleet of Duchy motor launches sold by Cockwells.
- Manage a team of multi-skilled boat builders, engineers, and joiners to a strict time and cost programme for each project.
- Source and oversee skilled contractors to strict budget and time allowances.
- Plan and manage work on returning boats for the winter care and refit programme.
- Source and order parts, equipment, and specialist consumables for departmental tasks.
- Sourcing and securing of new suppliers and general improvement of departmental supply chain.
- Plan, estimate and oversee upgrades and refit work on Duchies.
- Manage workflow of permanent and contractor staff.
- Coordinate and manage inter departmental trades on After Sales projects.
- Hands-on role with all aspects of boat building, engineering tasks, and related responsibilities.
- Client liaison in planning and execution phase of refit, repair or organised program work.
- Direct client contact for vessels afloat across the UK.
- Management and execution of warranty, repair, and vessel upgrades for aftersales.
- Working boatyard development and commercial sustainability.
- Yard manager for Ponsharden factory site:
- Planning and positioning of all hard standing vessels
- Responsible for all haul outs, boat movements, hull prep (and sustainable waste recovery)
- Direct winterising processes, continuing power supply and vessel maintenance for fleet operations
Operations Manager
Guest Lodge Penzance
Penzance, Cornwall
06.2021 - 11.2024
- Day to day operations of lodge functions
- Daily Staff coordination and management
- Implemented quality management and control processes
- Day to day property management and maintenance
- Implementation of day to day and long term operating systems and processes
- Management of systems and processes
- Operation streamlining and target improvements.
- Operating stock purchases and introduction of management system
- Established an employee training and improvement programme, including work experience from local schools.
- General day-to-day problem solving and implementation of preventative measures.
- Responsible for the complete upgrade and refurbishment of the property.
Technical Manager
Adesho Marine (Seychelles)
Victoria, Mahe, Seychelles
04.2016 - 05.2021
- Managed all technical operations to enhance organizational efficiency.
- Elevated Garmin Seychelles to market leader through comprehensive brand development, reliable technical and aftersalles support and efficient warranty processes.
- Conducted on-site assessments for vessel navigation and repower solutions.
- Oversaw departmental budget and resource allocation to optimize performance.
- Served as liaison between clients and technicians during commissioning processes.
- Developed technical support services, including installations and warranty assessments.
- Executed Garmin Beta Marine Testing independently to ensure product quality.
- Facilitated over-the-counter sales and tailored solutions for marine equipment.
- Managed all warranty claims on products and services across the main brands (Garmin, Volvo Penta, Sea Star, Vetus, Prop-Speed)
Charter Operations Manager
Fishing and Fun Charters (Seychelles)
Victoria, Mahe, Seychelles
04.2011 - 05.2016
- Managed charter operations, ensuring exceptional guest experiences and streamlined planning.
- Oversaw vessel refurbishment, system designs, and commissioning for optimal performance.
- Coordinated sales and marketing efforts to increase charter bookings and brand visibility.
- Administered budget management, optimizing resource allocation and cost efficiency.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Sourced and managed crew, fostering a skilled team for effective vessel operation.
- Developed preventative solutions and executed general repairs on long-range vessels.
- Served as safety liaison during Operation Ocean Shield, enhancing anti-piracy measures.
- Provided on-board repairs and preventative solutions during charters, maintaining vessel integrity.
Education
Bachelor of Business Administration (BBA) - Business Management
University of West London
Slough2000
Skills
- Multi-unit operations management
- Systems design and implementation
- Computing Skills (Including MS Office)
- Strong People and communication skills
- Team management and leadership
- Commitment and ownership of work role
- Trouble shooting
- Problem solving
- Practical thinking
- Training and development skills
- Process improvement
- Strategic resource management
Hobbies and Interest
- Woodwork
- Metal Work (welding, fabrication, etc.)
- History (metal detecting)
- Fly Fishing
- Motorcycle (including maintenance and improvements)
- Sailing (not currently active.)
- Scuba Diving (PADI MSDT Instructor)
- Offshore Fishing
References
- Taryn Vidot - Adesho Marine (Seychelles) Managing Director
Mobile: +248 253 0276
email: taryn@adeshoseychelles.com
- Franca James - Guest Lodge Penzance Proprietor (Disclosure, Relation)
Mobile: 077 462 26383
email: francajames@winterg.co.uk
- Tristan Rowe, After Sales Director, Cockwells.(formerly, now with Falmouth Harbour Commission)
Mobile: 07877238801
Timeline
Fleet Manager
Cockwells Modern and Classic Boatbuilders
11.2023 - Current
Operations Manager
Guest Lodge Penzance
06.2021 - 11.2024
Technical Manager
Adesho Marine (Seychelles)
04.2016 - 05.2021
Charter Operations Manager
Fishing and Fun Charters (Seychelles)
04.2011 - 05.2016
Bachelor of Business Administration (BBA) - Business Management
University of West London