Rovena Muda
Reading,United Kingdom
Summary
Enthusiastic learner with career focus in academia. Possessing skills in research, team collaboration, and communication, able to contribute to knowledge growth and student engagement. With innovative approach to problem-solving and project management, keen to foster positive learning environment and facilitate academic success.
Overview
4
4
years of professional experience
Work history
Sales assistant
Zara
Reading, United Kingdom
2021.03 - 2023.12
- Updated product labelling and pricing to accurately reflect discounts and offers.
- Trained new staff members, fostering a supportive and collaborative working environment.
- Resolved customer complaints through proactive problem-solving techniques.
- Packed and wrapped gifts with decorative details tailored to customer preferences.
Cleaner supervisor
Petya Cleaning Services
Reading, United Kingdom
2019.09 - 2021.02
- Used excellent problem-solving skills to quickly resolve issues.
- Trained staff in proper cleaning, sanitisation and infection control.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
- Oversaw cleaning for multiple clients and sites.
Volunteer worker
Novotel Hotel
Reading, United Kingdom
2020.01 - 2020.03
- Transported and escorted programme participants to and from activities and on field trips.
- Maintained clean and organised workspace, contributing to a positive work environment.
- Built strong relationships with community partners and stakeholders.
Education
Bc Business Management and Accounting
University of Reading
Reading /2023 -
Certificate of Higher Education - Maths
Said Najdeni
Albania 2017.09 - 08/2019
GCSEs - Business
Reading College
Reading 2019.09 - 06/2022
Skills
- Teamwork and contribution
- Time-management
- Problem solving
- oral and written communication skills
- Leadership
Timeline
Sales assistant
Zara
2021.03 - 2023.12
Volunteer worker
Novotel Hotel
2020.01 - 2020.03
Cleaner supervisor
Petya Cleaning Services
2019.09 - 2021.02
GCSEs - Business
Reading College
2019.09 - 06/2022
Certificate of Higher Education - Maths
Said Najdeni
2017.09 - 08/2019
Bc Business Management and Accounting
University of Reading
/2023 -