Roujin Jaffar
Bristol
Summary
Motivated student eager to enhance skills set and offer high-value administrative support in legal environment. In-depth knowledge of legal terminology and documentation. Thrives in fast-paced environments with exceptionl attention to detail and keen time-management skills. Organised and energetic individual with strong communication, social, and time management abilities. Proactive in maintaining high standards of customer service and quality of facilities.
Overview
6
6
years of professional experience
Work history
Student ambassador
Redland Green
Bristol
2018.01 - 2019.05
- Organized events and workshops during open days to represent our centre and reach out the potential students.
- Established strong relationships with my team. Connected with future students and their parents by conducting public presentations and prepared materials.
- Boosted my self-confidence in oral communication and strengthed my teamwork.
Manager
Pirlo's Dessert Lounge
Birmingham
2019.10 - 2022.07
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Negotiated contracts with vendors and achieved more appropriate pricing and fees, while ensuring the continuation and enhancements of services.
Supervisor
Bana Dessert
Bristol
2022.07 - 2023.09
- Managed staff rotas, and planning workloads effectively and strategically.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Dealt with customer complaints and rectified product and service issues.
Consultant
Keep Wafflin'
Bristol
2023.04 - 2023.05
- Provided expert guidance on starting a dessert parlor.
- Created and delivered an attractive menu to fill in the gaps of dessert shops in Bristol.
- Utilized up-to-date rules and regulations knowledge to successfully maintain the success of a long-term business.
Education
GCSEs -
Orchard School
Bristol /2013 - /2016
A-Levels -
North Bristol Post 16 Centre
Bristol /2017 - /2019
Birmingham City University
Birmingham /2019 - /2022
The University of Law, Bristol
Bristol /2023 -
Skills
- Team supervision
- Business planning
- Inspiring leadership
- Employee management
- Customer service
- Target-driven
- Debating and mooting
- Reviewing contracts
- Oral argument
- Estate planning
Languages
English
Native
Arabic
Fluent
Greek
Fluent
Timeline
Consultant
Keep Wafflin'
2023.04 - 2023.05
Supervisor
Bana Dessert
2022.07 - 2023.09
Manager
Pirlo's Dessert Lounge
2019.10 - 2022.07
Student ambassador
Redland Green
2018.01 - 2019.05
GCSEs -
Orchard School
/2013 - /2016
A-Levels -
North Bristol Post 16 Centre
/2017 - /2019
Birmingham City University
/2019 - /2022
The University of Law, Bristol
/2023 -