I am a dedicated and motivated individual who enjoys learning new skills to benefit my career. I have worked exceptionally well with customers building up a rapport and inviting return business. I have shown strong management skills keeping a friendly team running efficiently and constructively criticising where needed. I have a strong history of high performance under pressure to deliver the best possible service. Problem solving has become a key aspect of mine to ensure both customer and business satisfaction while remaining upbeat and engaged. References available upon request.