Summary
Overview
Work history
Education
Skills
Accomplishments
References
Affiliations
Timeline
Generic
Ross McShane

Ross McShane

Newry,Co. Down

Summary

I am a passionate professional actor and writer, trained at Queen’s University Belfast and the prestigious London Guildhall School of Music and Drama. With a deep-rooted love for storytelling and performance, I bring creativity and authenticity to every role and project I undertake. My vibrant personality and lust for life shine through both on and off the stage, making me not only a compelling artist but also a genuinely fun-loving individual. Among my proudest achievements is my original play, Last Orders, which I wrote and toured extensively across the island of Ireland. This work stands as a testament to my dedication to the craft and my ability to connect with diverse audiences through powerful, meaningful theatre. Equally important to me are my three children, who are the heart of my life. I often reflect that without them, life would feel frivolous, underscoring the deep love and joy they bring to my world. Beyond my artistic pursuits, I am committed to giving back to the community. I actively support charity work, most notably through the Craic and Banter scheme held each Christmas Day at the McGrath Centre in Newry. This initiative provides vital support and companionship to homeless and poverty-stricken individuals, embodying my generous spirit and desire to make a positive impact. In every aspect of my life, I combine professionalism with warmth and enthusiasm, continually inspiring those around me with my creativity, kindness, and zest for living fully.

Overview

2026
2026
years of professional experience
2018
2018
years of post-secondary education

Work history

Assistant Creative Director

Footsteps NI
  • Creative Development: Writing, directing, and producing theatrical performances and immersive experiences.
  • Casting & Character Performance: Portraying diverse roles; recruiting and training performers for events.
  • Event Management: Organising and delivering live events (e.g. promenade theatre, festivals, meet-and-greets, murder mysteries).
  • Client Liaison: Communicating with venues, councils, and private clients to tailor entertainment packages.
  • Marketing & Promotion: Creating promotional materials and managing online presence (social media, websites, etc.).
  • Logistics & Scheduling: Coordinating rehearsals, travel, costumes, props, and event timelines.
  • Health & Safety Compliance: Ensuring safe working environments for cast, crew, and audiences.
  • Financial Management: Budgeting for events, invoicing clients, and overseeing operational costs.
  • Community Engagement: Partnering with local charities, schools, and cultural organisations.

Senior Support Worker and Fire Marshal

MACS Supporting Young People
  • Company Overview: Lisburn/ Newry/ Belfast
  • Emotional Support & Crisis Intervention: Provide immediate, compassionate support to individuals experiencing suicidal thoughts or emotional distress.
  • Use active listening and de-escalation techniques to create a safe and calm environment.
  • Risk Assessment & Safety Planning: Conduct thorough risk assessments to evaluate levels of suicide risk and vulnerability.
  • Collaborate with the young person to develop and implement individualised safety plans.
  • Referrals & Liaison with Mental Health Services: Coordinate with mental health professionals, emergency services, and crisis teams as needed.
  • Facilitate access to counselling, psychiatric care, or substance misuse support.
  • Building Trusting Relationships: Develop consistent, non-judgmental, trauma-informed relationships to encourage engagement and openness.
  • Maintain appropriate boundaries while fostering a sense of security and trust.
  • Advocacy & Practical Support: Advocate for access to housing, healthcare, education, and welfare services.
  • Assist with applications for accommodation, benefits, and other entitlements.
  • Monitoring & Documentation: Keep detailed, confidential records of interactions, concerns, and progress.
  • Monitor changes in behaviour, mood, and circumstances to inform ongoing support.
  • Safeguarding & Ethical Practice: Follow safeguarding policies and legal guidelines to protect young people from harm.
  • Maintain professional ethics, confidentiality, and a duty of care at all times.
  • Empowerment & Life Skills Development: Encourage resilience, self-esteem, and personal responsibility.
  • Support young people in developing skills for independent living and future stability.
  • Lisburn/ Newry/ Belfast

Volunteer

Samaritans Northern Ireland
Newry, Newry Mourne and Down
  • Active Listening and Emotional Support: Provide confidential, non-judgmental emotional support to people in distress, including those experiencing suicidal thoughts.
  • Use empathetic listening techniques to help callers explore and express their feelings.
  • Maintaining Confidentiality and Anonymity: Ensure all interactions are kept strictly confidential and respect the anonymity of every caller.
  • Uphold the Samaritans’ core principles of trust and safety.
  • Answering Helpline, Email, and Online Messages: Respond to calls, emails, and online messages from individuals seeking support at any time of day or night.
  • Remain calm and composed during difficult or emotionally charged conversations.
  • Recognising and Managing Risk: Identify signs of suicidal ideation or acute distress, and manage conversations accordingly.
  • Follow protocols for safeguarding and emergency escalation when necessary.
  • Providing Support Without Giving Advice: Avoid offering personal opinions or advice; instead, empower callers to make their own choices.
  • Help individuals find clarity and feel heard without judgment.
  • Record Keeping and Shift Handover: Accurately document each interaction in line with Samaritans' policies.
  • Share relevant information with shift supervisors to ensure continuity of support.
  • Attending Training and Supervision: Complete all required initial and ongoing training to maintain standards of care.
  • Participate in regular debriefs, peer support sessions, and reflective supervision.
  • Promoting Emotional Resilience: Maintain personal emotional resilience to cope with challenging conversations.
  • Recognise when to seek support or take breaks to ensure wellbeing.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Successfully delivered on tasks within tight deadlines.

Volunteer

Women’s Aid
  • Advocacy and Empowerment: Advocate for the rights and needs of women and children affected by domestic abuse.
  • Empower individuals to make informed decisions regarding their safety and wellbeing.
  • Raising Awareness: Participate in community outreach, educational talks, and fundraising events to raise awareness about domestic abuse.
  • Help challenge stigma and promote Women’s Aid’s mission.
  • Collaborating with Professionals: Work alongside social workers, healthcare providers, legal advisors, and police as part of a coordinated support approach.
  • Attend case meetings or support planning when necessary.
  • Creating a Supportive Environment: Contribute to a safe, welcoming, and inclusive atmosphere in shelters or drop-in centres.
  • Organise activities or workshops to help build confidence and community.
  • Training and Self-Development: Attend regular training on domestic abuse, trauma-informed care, safeguarding, and equality.
  • Engage in reflective practice to ensure continued growth and awareness.

Volunteer

Saint John of Gods Newry Hospice
  • Visiting elderly and sick who have little family.
  • Active listening and portraying empathy.
  • Reading biblical verses and prayers if requested.

Owner and Creative Director

The Bearded Wendigo
01.2022 - 05.2025
  • Performed in a wide range of theatrical productions, embodying diverse characters and styles.
  • Developed original scripts, including Last Orders, which received critical acclaim and toured extensively.
  • Collaborated with directors, producers, and other artists to bring stories to life on stage and on the promenade.
  • Design and create own costume and prop.
  • Trained in stage craft sword and staff battling.
  • Provide charity aid in the art of fundraising characters and attending events.
  • Visit and attend children’s wards all over Ireland in character, especially at Christmas time where I provide my own professional Santa Claus.

Education

Historical Theatre/ Stage Craft/ Costume Design/ Promenade Theatre -

Guildhall School of Music and Drama

English Literature with Creative Writing - undefined

Queen’s University Belfast
Belfast, Northern Ireland

Received 11 GCSES - including English, English literature, maths and science

Saint Mark’s High School, Warrenpoint

Received 3 A Levels - English Literature, Drama Studies and Sociology

Saint Mark’s High School, Warrenpoint

Skills

  • Acting
  • Theatre
  • Character Development
  • Improvisation
  • Playwriting
  • Script Development
  • Storytelling
  • Public Speaking
  • Collaboration
  • Audience Engagement
  • Active listening
  • Empathy
  • Non-judgmental
  • Flexibility
  • Adaptability
  • Patience
  • Forgiveness
  • Appreciating silences
  • Knowledge of boundaries

Accomplishments

  • Among my greatest achievements is the family I have helped create alongside my wife—raising three wonderful children who are the cornerstone of my life and a continual source of inspiration and joy. Balancing the demands of a professional career with a fulfilling family life remains one of my proudest accomplishments.
  • I hold a degree in English Literature with Creative Writing from Queen’s University Belfast, which has deeply informed my approach to storytelling and writing. Recently, I returned to university to study Integrative Counselling, broadening my skills and deepening my understanding of human experience and wellbeing.
  • Creatively, I wrote, directed, and performed in my original play Last Orders, which I successfully toured across the island of Ireland. This project showcased my talents as a writer and actor and highlighted my dedication to bringing meaningful, impactful theatre to diverse audiences.
  • I also own and operate my own theatre company, The Bearded Wendigo, through which I supply characters of all shapes and sizes for promenade theatre, meet and greets, murder mysteries, and park installations. Notable events include Cork’s Glow Festival in Bishop Lucy Park and Footsteps In The Forest at the heart of Slieve Gullion.
  • Beyond my artistic pursuits, I am deeply committed to charitable work. I have contributed extensively to organizations such as the Samaritans and Saint John of God’s Hospice in Newry. I helped found and actively run the annual Craic and Banter scheme, a Christmas Day event at the McGrath Centre in Newry supporting homeless and poverty-stricken individuals. Additionally, I organise an annual Christmas carol service for the residents of River House, Newcastle.
  • Demonstrating my commitment to raising funds for good causes, I have performed charity skydives, embracing challenge and adventure to support those in need. I also regularly visit children’s hospitals and cancer wards, delighting young patients by portraying characters such as Mr. Tumnus, Blackbeard the Pirate, and Santa Claus. These efforts reflect my dedication to using my talents to make a positive difference in the community.

References

Available on request.

Affiliations

  • Mountain Hiking
  • Script and novel writing
  • Performing and Acting on Stage
  • Volunteering in the community at home and afar.

Timeline

Owner and Creative Director

The Bearded Wendigo
01.2022 - 05.2025

Assistant Creative Director

Footsteps NI

Senior Support Worker and Fire Marshal

MACS Supporting Young People

Volunteer

Women’s Aid

Volunteer

Saint John of Gods Newry Hospice

English Literature with Creative Writing - undefined

Queen’s University Belfast

Received 11 GCSES - including English, English literature, maths and science

Saint Mark’s High School, Warrenpoint

Received 3 A Levels - English Literature, Drama Studies and Sociology

Saint Mark’s High School, Warrenpoint

Volunteer

Samaritans Northern Ireland

Historical Theatre/ Stage Craft/ Costume Design/ Promenade Theatre -

Guildhall School of Music and Drama
Ross McShane