Ross Maycock
New Milton,Hampshire
Summary
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Store Manager
Lidl GB
Verwood, Dorset
01.2024 - Current
- Solely accountable for day to day running and overall performance of 3 stores in Dorset.
- Engage and motivate the store teams to deliver profitable stores whilst maintaining the highest levels of customer service, store standards and complying with all legal and health & safety requirements.
- Colleagues development plays a key role in enabling the teams to deliver against set KPIs.
Multi Site Store Manager
Robert Dyas
, Dorset
05.2016 - 01.2024
- Solely accountable for day to day running and overall performance of 3 stores in Dorset.
- Engage and motivate the store teams to deliver profitable stores whilst maintaining the highest levels of customer service, store standards and complying with all legal and health & safety requirements.
- Colleagues development plays a key role in enabling the teams to deliver against set KPIs.
Store Manager
Sainsbury's
, Dorset
05.2005 - 05.2016
- Responsible for the day to day running and profitability of a Sainsburys Convenience store.
- Management of P&L against set targets, cluster lead role (supporting 5 other stores as a senior store manager)
- Development of store business plan aligned to area business plan.
- Recruitment, development, coaching, training and store colleague reviews.
- Managing compliance to safe and legal routines.
- Many of the stores I worked in were new openings giving me experience of projects from an early stage of development.
Education
A-Levels - Physical education D, General Studies C
Queensbury Upper School
Dunstable, Central Bedfordshire 09.1996 - 09.1998
GCSEs - PE -A, Science - B, French - B, English - CC, Maths - B, Geography - B, Design - B
Queensbury Upper School
Dunstable, Central Bedfordshire 09.1993 - 09.1996
Skills
Personal - Dedicated, Organised, Motivated, Flexible, Self-aware, Influential, Driven, Creative and Adaptable
Professional - Excellent verbal communication, Planning & prioritising, problem solving, Active Listening, Team work, People management, Leadership and Computer Skills
Certification
Personal Alcohol License
Timeline
Store Manager
Lidl GB
01.2024 - Current
Multi Site Store Manager
Robert Dyas
05.2016 - 01.2024
Store Manager
Sainsbury's
05.2005 - 05.2016
A-Levels - Physical education D, General Studies C
Queensbury Upper School
09.1996 - 09.1998
GCSEs - PE -A, Science - B, French - B, English - CC, Maths - B, Geography - B, Design - B
Queensbury Upper School
09.1993 - 09.1996
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