Ross Madden
Delivery Driver
Cupar ,Fife
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of post-secondary education
Work History
Courier
YODEL
Glasgow , Renfrewshire
02.2022 - 06.2022
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Followed company policies and procedures during shift.
- Verified load against delivery ticket before beginning every shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Delivered packages to customer doorsteps and business offices.
- Escalated issues to supervisor for immediate remediation.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
Education
Highers -
Mearns Castle High School
Glasgow 08.2012 - 06.2018
Aviation
Tayside Aviation
Dundee 10.2018 - Current
Skills
Excellent driving skills
Attention to confidentiality
Package pickup and delivery
Handheld scanning devices
Valid driver's license
GPS and route planning
Time management
Sorting
Timeline
Courier
YODEL
02.2022 - 06.2022
Aviation
Tayside Aviation
10.2018 - Current
Highers -
Mearns Castle High School
08.2012 - 06.2018