My experience in hospitality and public-facing roles have allowed me to develop strong interpersonal skills through daily interactions with customers and colleagues. I work effectively as part of a team, build positive relationships, and confidently take the initiative to meet goals while maintaining a strong work ethic. I have experience managing high volumes of customer interactions, consistently ensuring satisfaction by handling queries and complaints with a positive, solution-focused approach. My ability to collaborate and communicate well with others has been regularly recognised, along with my consistent ‘customer-first' attitude.