ROSS CAMERON
Aberdeen,ABE
Summary
Commercially aware and technically focused individual with over 15 years’ experience in Hospitality/ Sales/ Customer Service, Recruitment & Business Development within industry & the global energy sector. Extensive experience gained working globally, including the UK, UAE, North America & West Africa.
Overview
20
20
years of professional experience
Work history
SALES MANAGER
Britannia Hotels
Aberdeen, Aberdeen City
10.2024 - Current
- Conducted detailed market analysis to identify new opportunities.
- Forged strategic partnerships with stakeholders for profitable outcomes.
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Managed key accounts, resulting in consistent revenue generation.
- Developed robust client relationships for improved business growth.
ASSISTANT GENERAL MANAGER
The Cults Hotel
Aberdeen, Aberdeen City
09.2022 - 08.2024
- Directly support the Hotel General Manager in the day to day running of the Hotel & overall operations along with cash handling processing.
- Trained staff on best practices to achieve optimal productivity.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Nurtured positive customer relationships, enhancing customer loyalty and driving client retention.
- Acted as point of contact and escalation for complex customer queries.
- Planned revenue generation strategies designed for growth.
BUSINESS DEVELOPMENT MANAGER (LOCAL & UAE)
Consultant
01.2020 - 09.2022
- Working closely with independent hospitality establishments to improve profitability, efficiency, and utilisation.
- Member of the Caithness Volunteer Response team (supporting the local community during the pandemic).
- Providing investment advice/ guidance to local individuals (support savings & portfolio options).
- Engagement with the Highlands & Islands Enterprise (HIE) to promote investment specifically in the hospitality and tourism sector.
- Identified opportunities to drive business growth, diversification and expansion.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
DUTY MANAGER & REVENUE DEVELOPMENT
Northern Sands
04.2019 - 01.2020
- Overall support to the Hotel General Manager in the day to day running of the business.
- Ensure the smooth operation of all departments/ functions throughout the day.
- Supervise, motivate and recruitment in the training/ development of the team.
- Responsible for Social Media Management in order to drive visibility and growth with the business.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Designed and implemented training to further develop staff based on business goals.
BUSINESS DEVELOPMENT MANAGER
Consultant
Dubai, United Arab Emirates
06.2017 - 04.2019
- Office Administration & support for a precision engineering/ CNC firm alongside various SME’s in the region.
- Responsible for the review and implementation of Internal Control Frameworks.
- Drive talent acquisition & attraction; ERP development and implementation; and Financial Statement review & analysis.
- Identified opportunities to drive business growth, diversification and expansion.
SENIOR CONSULTANT/ BUSINESSES DEVELOPMENT
Change Recruitment
Edinburgh
12.2015 - 06.2017
- Develop new and potential existing business relationships with the Risk, Audit and Compliance market across the UK & globally.
- Working with and developing relationships with candidates and stakeholders at a senior level.
- Responsible for growing the reputation of Change Recruitment.
- Key involvement in the recruitment & development of junior members of staff within the Investment & Risk team.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Attracted top candidates using social media networking.
REGIONAL BUSINESS DEVELOPMENT MANAGER
Aldelia Middle East
Dubai
08.2014 - 12.2015
- Growth based organisation covering UAE, Saudi Arabia & Iraq linked with Ernst & Young role in the region.
- Identified opportunities to drive business growth, diversification and expansion.
MANAGER – INTERNAL AUDIT & RISK ADVISORY
Ernst & Young
07.2013 - 12.2015
- Mergers & acquisitions – provided in-depth technical capabilities and professional knowledge across the UK & Middle East.
- Planned and managed resources and budget to support and deliver objectives.
- Conducted audits and risk assessments to achieve regulatory compliance.
GROUP RISK & INTERNAL AUDIT MANAGER
Swire Oilfield Services
Aberdeen, Aberdeen City
01.2012 - 01.2013
- Development & Implementation of Control Self Assessment and Internal Control Framework in operational locations.
- Shaped internal audit strategy and methodology to meet company goals.
- Reported on control deficiencies to management and made recommendations to mitigate risk and add value.
SENIOR ANAYST – GLOBAL COMPLIANCE & INTERNAL CONTROLS
Baker Hughes
01.2009 - 01.2012
- Perform Internal Control Testing & Compliance/ SOX for global locations.
- Analysed varied source information and data to highlight issues, risk and business opportunities.
TRAINEE CHARTERED ACCOUNTANT
KPMG LLP
01.2005 - 01.2009
- Covered all aspects of External, Internal and Public Sector (Government Infrastructure) Audit across the UK.
Education
ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS -
Kaplan
02/2009 - 09/2012
ASSOCIATION OF ACCOUNTING TECHNCIANS -
Kaplan
08/2005 - 01/2009
Bachelor of Mechanical Engineering -
University of Aberdeen
Aberdeen 09/2001 - 05/2005
Skills
- Leadership skills
- Business development
- Project Management
- Hospitality management
- Business analysis knowledge
- Sales target setting
- Training and Development
- Regulatory compliance
- Risk management and mitigation
- Customer Service
Affiliations
- Kayaking
- Mountaineering
- Travel
Timeline
SALES MANAGER
Britannia Hotels
10.2024 - Current
ASSISTANT GENERAL MANAGER
The Cults Hotel
09.2022 - 08.2024
BUSINESS DEVELOPMENT MANAGER (LOCAL & UAE)
Consultant
01.2020 - 09.2022
DUTY MANAGER & REVENUE DEVELOPMENT
Northern Sands
04.2019 - 01.2020
BUSINESS DEVELOPMENT MANAGER
Consultant
06.2017 - 04.2019
SENIOR CONSULTANT/ BUSINESSES DEVELOPMENT
Change Recruitment
12.2015 - 06.2017
REGIONAL BUSINESS DEVELOPMENT MANAGER
Aldelia Middle East
08.2014 - 12.2015
MANAGER – INTERNAL AUDIT & RISK ADVISORY
Ernst & Young
07.2013 - 12.2015
GROUP RISK & INTERNAL AUDIT MANAGER
Swire Oilfield Services
01.2012 - 01.2013
SENIOR ANAYST – GLOBAL COMPLIANCE & INTERNAL CONTROLS
Baker Hughes
01.2009 - 01.2012
TRAINEE CHARTERED ACCOUNTANT
KPMG LLP
01.2005 - 01.2009
ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS -
Kaplan
02/2009 - 09/2012
ASSOCIATION OF ACCOUNTING TECHNCIANS -
Kaplan
08/2005 - 01/2009
Bachelor of Mechanical Engineering -
University of Aberdeen
09/2001 - 05/2005
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