ROSIE MOONEY
Reigate,Surrey
Summary
A reliable, determined and patient individual with in-depth experience and knowledge of working within a school, residential and home setting. Looking for an opportunity to develop and enhance skills further in customer care, willing to undergo training, personal and professional development if required. Currently my role includes mainly meeting the needs of the pupils and communicating with internal management and family members of the pupils. It includes monitoring any physical changes within the pupil, carrying out risk assessments and feeding back to the leadership team.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
Work history
Outreach Senior Support Worker
Surrey County Council
Surrey , United Kingdom
04.2024 - Current
- Provided exceptional emotional support to clients, leading to improved mental health.
- Developed comprehensive care plans for enhanced client wellbeing.
- Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Coordinated effectively with medical professionals for superior patient care.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Assisted clients with day-to-day tasks, promoting their independence and self-reliance.
- Maintained accurate records of client progress to ensure continuity of care.
- Fostered dignity and respect in all interactions with clients, enhancing their overall experience.
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Collaborated closely with families of clients for provision of personalised care plans.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Conducted risk assessments consistently, minimising potential hazards.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Implemented safeguarding procedures diligently, fostering a secure environment.
- Participated in regular training sessions keeping knowledge and skills current.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Adopted person-centred approach in all aspects of care-giving.
Senior Social Care Assistant-Transition Team
Surrey County Council
06.2023 - 04.2024
- Case holding
- Computer literate
- Home visits
- Multidisciplinary working
- Carrying out Assessment under the care act
- Attending reviews
- Joint home visits with OT’s
- Completing and monitoring support plans
- Assessing risk
- Caring our referrals to different agencies
- Supporting Duty
- Attending team meetings, group supervision and individual supervisions
- Inquiring safeguard concerns
- Ensured safety within the home setting by performing regular risk assessments.
- Encouraged family involvement in client's life, strengthened familial relationships.
- Assisted disabled individuals with transport arrangements for increased accessibility.
- Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
- Talked and actively listened to service users to nurture trusted relationships.
- Maintained accurate records to effectively measure client development against care plan objectives.
- Observed and documented vital signs, promptly reporting abnormalities for monitoring.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Built positive, productive client relationships for enhanced social support.
- Maintained confidential case documentation in line with data protection regulations.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Created targeted support programmes based on client interviews and assessments.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Improved client wellbeing by providing daily personal care and support.
Family Support Worker (CWD) Team
Surrey County Council
08.2022 - 06.2023
- Chairing CIN reviews
- Completing C&F forms
- Completing CCC/CHC forms with families
- Computer skills
- Motivational Interviewing
- Attending group meetings, supervision
- Ensuring the safety of children/young people with additional needs
- Provided emotional support for improved family dynamics.
- Assessed needs of families for better service provision.
- Established trust with clients to enhance communication.
- Conducted home visits, ensuring a safe environment for children.
- Collaborated with multidisciplinary teams for effective care planning.
- Advocated on behalf of clients, resolving issues promptly.
- Offered advice on budget management, reducing financial stress in households.
- Maintained detailed case notes, aiding in decision making processes.
- Managed complex caseload of vulnerable families through strategic prioritisation.
- Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
- Provided written and electronic reports of conducted work adhering to policies and procedures.
- Developed integral relations with families and external agencies for holistic service delivery.
- Developed tailored action plans whilst prioritising pressing concerns.
Senior CSA
The Children’s Trust
11.2021 - 08.2022
- Ensuring the Needs of the Young person/Child’s needs are met e.g
- Personal care/feeding
- Attending Key-worker meetings/advocating for the Young person/Child’s needs requests
- Ensuring the Young person’s/Child’s Care plan is up to date
- Updating documents to send to the Social worker regarding adult placements/bridging the gap
- Over seeing new members of staff to shadow with Young people/children
- Communicating with parents, guardians, and house manager of any concerns that may need to be raised
- Ensuring that assessments get put in place if needed when having a concern copying the correct people into the email
- Shadowing therapy on how to put the young person/child correctly into their equipment for example their standing frame
- To ensure their posture is correct for them and they’re comfortable
- To give meds to young person or child when watching the meds administrator
- Accessing the young person’s/child’s needs
- Ensuring the young person/child is safe and secure when having a seizure following the correct policies and guidelines
CSA
The Children’s Trust
06.2018 - 08.2022
- Ensuring the children’s basic needs are met e.g
- Personal care
- Key worker meeting’s regarding the children/ young person
- Ensuring care plan’s are up to date
- Communicating with parents about hair cuts pocket money etc
- Communicating with OT’s about the child’s/young person’s equipment
- Making beds
- Completing competencies to be able to carry about the basic medical needs
- Giving fluids/feeds
- Feeding oral eaters
- Dealing with all personal care
- Communicating in which way the child/young person communicates
- Taking the child/young person out in society to go shopping or to carry out an activity (ice skating over Christmas)
Childminding at the weekends
Caroline Buchan
, Surrey
01.2009 - 12.2019
- Cooking Dinner/Making lunch
- Helping young person get into pyjamas
- Making drinks for young person
- Checking on young person that she is happy
- Provided quality care for children by creating a stimulating and secure environment.
- Ensured children's safety by closely monitoring activities, both indoors and outdoors.
- Maintained clean surroundings, ensuring a hygienic space for children at all times.
- Developed strong relationships with parents to improve communication about the child's progress.
- Encouraged positive behaviour amongst children by setting good examples themselves.
- Developed excellent rapport with parents by maintaining trust, flexibility and transparent communication.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Upheld reliable routines to minimise children's stress and anxiety.
- Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
Support Worker
Charlotte Greenslade
01.2017 - 12.2018
- Supporting the child around outdoor environments
- Keeping an observation on the child to not be having seizures
- Helping with feeding and lifting the child into different equipment
Teaching Assistant
Brooklands School
01.2013 - 01.2018
- Collecting child/children from public transport, and checking they are safely in the taxi/bus to go home
- Under the direction and supervision of the teacher and HLTA
- To assist in the delivery of educational work by participating in all lessons and activities
- To discuss with, and report back to, the teacher on the planning and assessment of pupils’ work
- To organise and maintain the learning environment
- To work as part of a team to ensure the well-being, behavioural and personal development of pupils, thus enhancing their learning opportunities and life skills
- To assist with pupils’ personal care and physical therapy programmes, as well as a range of activities which involve physically moving and handling pupils
- Leading activities
- To provide one to one support to the children
- To supervise and assist children at mealtimes
Leading Teaching Assistant
Brooklands School
01.2017 - 12.2017
- Allocating staff to undertake suited tasks to child/children
- Carry out risk assessments for different activities e.g swimming
- Communicating with Parents/Guardians and Leadership Team
- Filling incident slips
- In charge of play ground duty
- Responsible for staff and children within the classroom welfare/heath
- Preparing resources and planning for the day
- Ensuring the classroom is safe throughout the day and removing any hazards
- Assessing the situation regularly
- Promoting independence where possible
Bar Attendant
Prince of Wales
01.2017 - 12.2017
- Customer service
- Restocking shelves
- Tidying tables
- Being sociable with clients
- Gauging clients’ needs
- Having good money management skills
Helper
Activenture
01.2013 - 12.2015
- Assisting guest with personal care, including washing and dressing
- Preparing guest for outdoor and indoor activities
- Assisting with eating and medication
- Reassuring them when unsure of situations or change
- Signing using Makaton
- Using PECS
Play Scheme Worker
Disability Challengers
01.2010 - 12.2012
- Responsible for setting up activities
- Ensuring that the children had a safe environment for play
- Providing one to one support for special needs children
- Assisting with feeding depending on the child’s needs
- Setting up and taking down equipment for playtime activities
House Keeper
BUPA
01.2011 - 12.2011
- Responsible for cleaning residents’ rooms and communal areas
- Carrying out laundry duties for residents
- Ensuring residents were happy in the environment
Carer
BUPA
01.2011 - 12.2011
- Assisting residents with their personal care
- Helping with feeding residents
- Escorting residents to activities
- Ensuring residents were happy, and providing a safe environment
Education
Children’s Support Assistant - Residential Care Level 3
The Children’s Trust
Tadworth, Surrey 06.2017 - 08.2022
Children’s Support Assistant - Residential Care Level 2
The Children’s Trust
United Kingdom 07.2018 - 01.2019
AS Level - Heath and Social Care
Reigate College
Surrey 01.2007 - 01.2008
Distiction - Health And Social Care
Surrey 01.2006 - 01.2007
GCSE - Maths - D, Drama, Geography, R.A.A.S Child Development - DD, Art, R.E. Short Course, ICT, English and English Media - CC
Royal Alexandra And Albert School
Surrey 01.2002 - 01.2007
Skills
- Team Player
- Activity planning and management
- Task Prioritization
- Organisation
- Flexible
- Passion
- Reliability
- Time Management
- Attention to Detail
- Computer Skills
- Software Proficiency
- Practical decision making
- Person-centred care
- Excellent verbal and written communication
- Care planning
- Medication assistance
- Record management
- First aid expertise
Affiliations
- Walking
- Running
- Weight Lifting
- Art
- Poetry
- Art Galleries and Museums
- Garden Centres
Accomplishments
A Poem of mine has been published in a magazine called Whatzap, when I was a child.
References
References available upon request.
Timeline
Outreach Senior Support Worker
Surrey County Council
04.2024 - Current
Senior Social Care Assistant-Transition Team
Surrey County Council
06.2023 - 04.2024
Family Support Worker (CWD) Team
Surrey County Council
08.2022 - 06.2023
Senior CSA
The Children’s Trust
11.2021 - 08.2022
Children’s Support Assistant - Residential Care Level 2
The Children’s Trust
07.2018 - 01.2019
CSA
The Children’s Trust
06.2018 - 08.2022
Children’s Support Assistant - Residential Care Level 3
The Children’s Trust
06.2017 - 08.2022
Support Worker
Charlotte Greenslade
01.2017 - 12.2018
Leading Teaching Assistant
Brooklands School
01.2017 - 12.2017
Bar Attendant
Prince of Wales
01.2017 - 12.2017
Teaching Assistant
Brooklands School
01.2013 - 01.2018
Helper
Activenture
01.2013 - 12.2015
House Keeper
BUPA
01.2011 - 12.2011
Carer
BUPA
01.2011 - 12.2011
Play Scheme Worker
Disability Challengers
01.2010 - 12.2012
Childminding at the weekends
Caroline Buchan
01.2009 - 12.2019
AS Level - Heath and Social Care
Reigate College
01.2007 - 01.2008
Distiction - Health And Social Care
01.2006 - 01.2007
GCSE - Maths - D, Drama, Geography, R.A.A.S Child Development - DD, Art, R.E. Short Course, ICT, English and English Media - CC
Royal Alexandra And Albert School
01.2002 - 01.2007
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