Rosie Marshall
Leeds
Summary
Dedicated professional with expertise in animal husbandry and welfare, enrichment design and implementation, and zoo standards and safety. Proficient in research and technical skills, including SketchUp, GIS, R, and MiniMap. Demonstrates strong public engagement and communication abilities alongside exceptional teamwork and customer service skills. Committed to advancing animal welfare through innovative practices and community involvement.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Volunteer
Tropical World Zoo
Leeds
2025.01 - 2026.05
- Conducted regular health checks on animals to identify potential health issues.
- Maintained clean, sanitary enclosures to promote animal health and well-being.
- Collaborated closely with team members to enhance operational efficiency at the zoo.
- Ensured accurate record-keeping, supporting operational efficiency and compliance.
- Prepared and presented species-specific diets, accurately following feeding plans and daily supplements to maintain animal health and welfare.
Kitchen Team Leader
JD Wetherspoons
Manchester / Leeds
2026.02 - Current
- Fostered team communication to prevent misunderstandings and errors in orders.
- Established positive working environment to boost employee morale.
- Conducted daily inventory checks with detailed record keeping.
- Demonstrated excellent leadership skills for a cohesive team performance.
- Trained new staff members for improved kitchen operations.
- Delegated tasks, improved workflow efficiency.
Kitchen associate
JD Wetherspoons
Manchester & Leeds
2022.09 - 2026.02
- Performed basic food prep tasks, enabling faster meal production.
- Collaborated with other staff members, improving overall service quality.
- Assisted in dishwashing duties, ensuring the availability of clean utensils for cooking and serving.
- Enhanced kitchen efficiency by maintaining the cleanliness and orderliness of all areas.
- Completed deep cleaning tasks to ensure hygienic conditions.
- Followed health and safety guidelines to maintain safe kitchen environment.
Industry Placement
Flamingo Land Zoo
Kirby Misperton
2021.01 - 2022.01
- Maintained the cleanliness of animal enclosures for a healthier living environment.
- Carried out feeding routines, maintaining strict dietary regulations for each species.
- Supported maintenance of public areas to enhance visitor experience.
Industry Placement
Pet and Aquatic World
Leeds
2020.01 - 2022.01
- Monitored animal health and behaviour to assist in welfare-related decisions.
- Documented observations to provide insights for animal care improvements.
- Supported customers in species care handling to foster positive pet-owner relationships.
Education
Bachelor of Science - Wildlife Conservation with Zoo Biology
University of Salford
Manchester 2022.09 - 2025.05
Advanced Technical Diploma - Animal Management
Askham Bryan College
York 2020.09 - 2022.07
SEG Awards ABC Level 3 Certificate - Practical Animal Care Skills
Leeds City College
Leeds 2019.09 - 2020.07
General Certificate of Secondary Education - GCSE's
The Farnley Academy
Leeds 2014.01 - 2019.01
Skills
- Animal Husbandry and Welfare
- Enrichment Design and Implementation
- Zoo Standards and Safety
- Research and Technical Skills (SketchUp, GIS, R and MiniMap)
- Public Engagement and Communication
- Strong Teamwork and Customer Service Skills
INTERESTS
Birdwatching, Wildlife Photography, Zoo and Aquarium Visits, Problem-solving activities (like strategy and puzzle board games)
Timeline
Kitchen Team Leader
JD Wetherspoons
2026.02 - Current
Volunteer
Tropical World Zoo
2025.01 - 2026.05
Kitchen associate
JD Wetherspoons
2022.09 - 2026.02
Bachelor of Science - Wildlife Conservation with Zoo Biology
University of Salford
2022.09 - 2025.05
Industry Placement
Flamingo Land Zoo
2021.01 - 2022.01
Advanced Technical Diploma - Animal Management
Askham Bryan College
2020.09 - 2022.07
Industry Placement
Pet and Aquatic World
2020.01 - 2022.01
SEG Awards ABC Level 3 Certificate - Practical Animal Care Skills
Leeds City College
2019.09 - 2020.07
General Certificate of Secondary Education - GCSE's
The Farnley Academy
2014.01 - 2019.01