Rosie Jordan
Kingswood,Surrey
Summary
My recent roles have focused on customer service and engagement. Being within customer service settings has allowed me the face to face customer interaction that I really enjoy. I am a hard working individual known for my reliability and enthusiasm, I am hoping to continue working within a customer focused environment, where I can gain a deeper understanding and continued enjoyment within a retail setting..
Overview
1
1
year of professional experience
Work history
Beauty advisor
Space NK
Reigate, Surrey
2025.06 - 2026.01
- Welcomed customers into the store, ensuring they felt comfortable and at ease.
- Helping customers select beauty and skincare products, improving customer self confidence and product knowledge.
- Providing in store demonstrations to help increase product knowledge and sales targets.
- Promoting the company reward/ incentive scheme to new customers. Hosting late night shopping events.
- Monitored Stock levels ensuring the shop floor was well stocked.
- Cleaned and tidied the store to ensure the shop was well presented to customers.
- Processing payments, refunds and exchanges. Preparing purchases in gift wrapping and bags.
Events assistant
Surrey Downs Golf Club
Kingswood, Surrey
2025.01 - 2025.06
- Assisting the events and clubhouse team prepare for events.,
- Welcoming and greeting guests with welcome drinks and directing them to their designated seating.
- Assisting catering teams to ensure the prompt delivery of food and drinks.
- Health and Safety compliance, ensuring food and drink regulations are met.
- Cleaning and tidying up after events.
- Building good working relationships with staff and club members..
Education
GCSEs -
St Bede’s School
Reigate 09/2020 - 06/2025
A-Levels -
Reigate College
Surrey 09/2026 -
Skills
- Creative vision
- Customer service excellence
- Engaging communication
- Proactive approach
Affiliations
- Concerts, Theatre, Sewing, Travelling
References
References available upon request.
Work Experience placement
During my time at Reigate College I have attended two work experience placements.
The Fashion School, Chelsea
Assisting young students in developing their sewing skills as a sewing assistant.
Harpers Bazar & Elle Magazine
Working alongside the Casting Director and Booking Assistant to create a casting deck and mood board for potential models.
Timeline
Beauty advisor
Space NK
2025.06 - 2026.01
Events assistant
Surrey Downs Golf Club
2025.01 - 2025.06
GCSEs -
St Bede’s School
09/2020 - 06/2025
A-Levels -
Reigate College
09/2026 -