Rosie Davis
Waltham Abbey
Summary
Proven track record in enhancing event experiences for Circ Data for the Excel Center, through exceptional guest relations and efficient event setup. Demonstrated ability to handle high-pressure situations with a positive attitude, significantly improving team coordination and customer satisfaction. Skilled in both guest management and meticulous attention to detail, driving successful outcomes and memorable events.
Overview
5
5
years of professional experience
Work History
Event Assistant
Circ Data
London, United Kingdom
02.2024 - Current
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in successful events by collaborating with vendors and suppliers.
- Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
- Maintained strong vendor relations to effectively handle challenging events demands.
- Set up event equipment, cleaned areas, and organized supplies.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Waitress
Jimmy's O2
London, United Kingdom
06.2019 - 09.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Child And Social Care
Epping Forrest College
Loughton, United Kingdom07.2017
Hair And Beauty
Epping Forrest College
Loughton, United Kingdom07.2016
Secondary School
Debden Park
London, United Kingdom07.2015
Skills
- Event Setup
- Food and beverage experience
- Strong Organization
- Guest Management
- Guest Relations
- Teamwork
- Positive Attitude
- Attention to Detail
- Cleaning and sanitization
- Self-Driven and Motivated
Timeline
Event Assistant
Circ Data
02.2024 - Current
Waitress
Jimmy's O2
06.2019 - 09.2019
Child And Social Care
Epping Forrest College
Hair And Beauty
Epping Forrest College
Secondary School
Debden Park