Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Roshni Saleman

Ilford,City of London

Summary

Dedicated administrator with over a year of experience in payroll and timesheet approval at Shake Shack. Currently pursuing a Level-5 HR Diploma in People Management, demonstrating a commitment to enhancing HR practices. Proven ability to streamline administrative processes and improve operational e skills to meet organisational needs.

Overview

3
3
years of professional experience

Work history

Supervisor/ Admin

Shake Shack
London, City of Westminster
06.2023 - Current
  • Managed employee scheduling, holiday requests, and payroll approvals using UKG (Kronos), ensuring accuracy and compliance.
  • Handled right-to-work checks, BRP/E-visa share codes, and contract updates, supporting HR compliance.
  • Maintained confidential staff records with accuracy and discretion.
  • Liaised with managers and payroll to resolve employee pay and contract queries.
  • Supported recruitment processes, including reviewing onboarding documents and preparing new starter files.
  • Coordinated leaver processes, ensuring final pay, system updates, and documentation were completed on time.
  • Delivered clear communication to team members and managers on HR policies, scheduling, and compliance matters.
  • Processed timesheet edits, labour transfers, and meal allowances with strong attention to detail.
  • Adapted to fast-paced operations, balancing admin duties with operational support during peak business hours.
  • Built strong organisational and prioritisation skills, independently managing multiple administrative tasks under tight deadlines.

Cross Trainer

Shake Shack
London, City of Westminster
02.2023 - 05.2023
  • Completed customer orders with speed and accuracy.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Completed duties to deliver on targets with accuracy and efficiency.

Multistation

Shake Shack
London, City of Westminster
11.2022 - 01.2023
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Team member

Shake Shack
London, City of Westminster
06.2022 - 10.2022
  • Maintained high standards of food hygiene, securing customer trust.
  • Provided excellent customer service to enhance business reputation.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Warmly greeted customers and proactively reduced wait times.

Education

Diploma of Higher Education - Business Information Systems

Newham College
London
09.2022 - 07.2023

NVQ Level 5 - CIPD - HR(Law) - Associate Diploma in People Management

Avado
London
09.2024 -

Skills

  • Customer services excellence
  • Financial reporting
  • Order processing
  • Staff scheduling
  • Task prioritisation
  • Health and Safety regulations
  • Budgeting and forecasting
  • Staff management
  • Communication proficiency
  • Team Leadership
  • Microsoft Office Suite
  • Database management
  • Staff recruitment
  • Ethical standards
  • Change implementation
  • Attention to Detail

Languages

English
Upper intermediate
Hindi
Fluent
Gujarati
Fluent

Timeline

NVQ Level 5 - CIPD - HR(Law) - Associate Diploma in People Management

Avado
09.2024 -

Supervisor/ Admin

Shake Shack
06.2023 - Current

Cross Trainer

Shake Shack
02.2023 - 05.2023

Multistation

Shake Shack
11.2022 - 01.2023

Diploma of Higher Education - Business Information Systems

Newham College
09.2022 - 07.2023

Team member

Shake Shack
06.2022 - 10.2022

Similar Profiles

Create profile
Roshni Saleman