Roshni Vijayan
Copenhagen
Summary
Accomplished professional with over 14 years of experience driving customer satisfaction in global financial services, banking, and insurance sectors. Currently serving as Director, Client Partner, leading sales and technology delivery in Denmark while managing business across all lines of operation. Expertise in delivering value-driven business transformations and technology solutions for Nordic customers has resulted in significant cost reductions and improved stakeholder engagement. Passionate about adventure sports and an active participant in cricket, volleyball, throwball, and javelin, bringing a competitive spirit to both personal and professional endeavors.
Overview
10
10
years of professional experience
Work History
Director, Client Partner
Hexaware Technologies
10.2024 - Current
- Delivered exceptional value, securing over DKK 2.5 million in Annual Run Rate (ARR) within 3 months of joining the company.
- Partnered with one of the largest banking and financial services client in Nordics
- Responsible for managing a portfolio of $10M across all lines of business in Denmark
- Led strategic initiatives to enhance operational efficiency, AI led automation, cost optimization and customer satisfaction across multiple projects.
Sr. Business Development manager
HCL Technologies
01.2020 - 09.2024
- As an account manager, managed a portfolio of $25M and was responsible for managing the non - mainframe infrastructure business for largest bank in Nordics.
- Increased client retention by 25% and existing new business by 35 % through proactive engagement and tailored solutions,exceeded sales target every year over 100 %
- Sales Quota Achievement for FY24 - 195% over assigned Sales target.
- Achieved Financial Services Sales Excellence award 2023
- Led cross-functional teams to identify and capitalize on business opportunities in key sectors.
Associate Manager
Virtusa Technologies
12.2017 - 01.2020
Key Account Manager for one of the strategic engagements and responsible for one the largest banking portfolios.
- Consistently achieved Y-o-Y growth targets
- Closed one of the first migration to Cloud deals for Virtusa
- Handled multiple accounts within the portfolio with overall responsibility of budgeting and annual revenue realization of $15M
Account Manager
Hexaware Technologies
11.2015 - 12.2017
Managed the leading Banking customer in France ,grew the account from single digit headcount to 185 in 18 months period during 2015- 2017.
- Moved from 5th position to 1st position in preferred partner list and was chosen as the strategic supplier.
-Responsible for managing Rev of $5.5M in ACV
Education
Bachelors of Electronics Engineering -
Pillai's Institute of Information Technology
Mumbai05-2010
Skills
- Business development
- Account management
- Contract and vendor management
- Negotiation
- Financial reporting
- Legal and regulatory compliance
- Partnerships and alliances
- Problem-solving
- Stakeholder engagement
- Product Sales
- SaaS
- Conflict resolution
- Customer service
- CRM
- RFI/RFP
- Service Delivery
- Governance & Reporting
- Decision-making
- Relationship building
- Strategic planning
- Verbal and written communication
Language
Languages Known: English, Hindi, Malayalam and Marathi.
Full Professional
Danish
Limited Working
Timeline
Director, Client Partner
Hexaware Technologies
10.2024 - Current
Sr. Business Development manager
HCL Technologies
01.2020 - 09.2024
Associate Manager
Virtusa Technologies
12.2017 - 01.2020
Account Manager
Hexaware Technologies
11.2015 - 12.2017
Bachelors of Electronics Engineering -
Pillai's Institute of Information Technology
Awards
Sales Excellence Award – Financial Services - 2023,
Top performer award in 2016 at Hexaware Technologies,
Awarded “Best Performance Team” for the month Feb013 at Hexaware Technologies,
Received “Pat on the back Award” in Aug 2012 at Hexaware Technologies