Roshan Regmi
Student
Belvedere
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Barista (Part-Time)
Coffee Master
Kathmandu
01.2024 - 03.2024
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Collaborated with team members during busy periods improving workflow efficiency.
- Customer-oriented approach increased sales by 2.5 %.
- Offered personalised beverage recommendations, enhancing customer rapport.
Waiter
Iron Gate
Kathmandu
01.2023 - 11.2023
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Increased positive customer reviews on restaurant's dishes by 4% through marketing strategies.
Education
Bachelor's - Computing Systems
Ulster University London Campus
UK 01.2025 - 09.2027
Skills
Till management
Certification
Barista - Coffee Master Lalitpur
Languages
English
Fluent
Hindi
Upper intermediate
Timeline
Bachelor's - Computing Systems
Ulster University London Campus
01.2025 - 09.2027
Barista (Part-Time)
Coffee Master
01.2024 - 03.2024
Waiter
Iron Gate
01.2023 - 11.2023
Barista - Coffee Master Lalitpur
Waiter – Iron Gate Hospitality Management
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