ROSHAN RAJU
Chester
Summary
As a hard-working team player motivated by success and achievement, I aim to put in my best
efforts towards fulfilling the responsibilities vested in me by any organization I work for, which
would in turn help me realize my personal goals as well as the company objectives. To utilize my
professional experiences, skills & education gained so far to the benefit of the Company.
Overview
12
12
years of professional experience
4
4
Languages
Work History
Warehouse Operator
Great Bear Distribution
04.2023 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
IT Technical Support
Knowledge Partners Information Technology Est.
10.2020 - 12.2022
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
- Reduced support tickets through proactive maintenance of hardware, software, and systems.
- Collaborated with cross-functional teams to develop and implement IT solutions.
IT Technical Support
M&A ALBAWARDI
07.2014 - 10.2020
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
- Reduced support tickets through proactive maintenance of hardware, software, and systems.
- Enhanced system performance by identifying and resolving technical issues promptly.
- Optimized network infrastructure, resulting in improved connectivity and user satisfaction.
Computer Service Engineer
SUMERU TECH LOUNGE
09.2012 - 06.2013
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
B.Sc - Computer Science
Periyar University
Higher Secondary (+2 Level) - undefined
S.T John's H.S.S Mattom
Secondary - undefined
S.T John's H.S.S Mattom
Skills
Loading and unloading
Warehouse organization
Storage organization
Packaging and labeling
Order picking
Warehouse safety
Pallet jack handling
Product location
Job Profile
- Desktop and network related issues
- Operating Systems installation - MS DOS, Windows 98/2000/2003, Windows 7, Windows 8, Windows 10, Windows 11
- Microsoft Office installation and outlook configuration
- Installing and monitoring antivirus, antivirus definition update using console
- IP Camera installation and recording sessions
- Login to the router and analyze the logs and provide the solution by changing router configuration
Summary Of Experience
Have 9 + years of experience in Networks, Security & Desktop with excellent communication and interpersonal skills.
Academic Chronicle
- B.Sc Computer Science, Periyar University
- Higher Secondary (+2 Level), S.T John's H.S.S Mattom, Kerala state education board
- Secondary, S.T John's H.S.S Mattom, Kerala state education board
Technical Summary
- Certificate in Cisco Certified Network Associate (CCNA)
- Certificate in Diploma in Graphic Designing & Multimedia (DGDM)
- Certificate in Hardware Technician
Disclaimer
I hereby declare that the information provided in this resume is true and correct to the best of my knowledge and belief. I understand that any false statements or omissions may result in disqualification from consideration for employment or termination if already employed.
Personal Information
- Place of Birth: Mavelikara
- Passport Number: W8835553
- Father's Name: Raju Eappen
- Date of Birth: 03/22/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Warehouse Operator
Great Bear Distribution
04.2023 - 01.2025
IT Technical Support
Knowledge Partners Information Technology Est.
10.2020 - 12.2022
IT Technical Support
M&A ALBAWARDI
07.2014 - 10.2020
Computer Service Engineer
SUMERU TECH LOUNGE
09.2012 - 06.2013
Higher Secondary (+2 Level) - undefined
S.T John's H.S.S Mattom
Secondary - undefined
S.T John's H.S.S Mattom
B.Sc - Computer Science
Periyar University
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