Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Roshan Mato

Dartford

Summary

Motivated and results-driven with diverse experience in coordination, sales, leadership, and hands-on roles. Proven ability to build strong relationships, manage time effectively, and meet performance targets. Skilled in communication, problem-solving, with a strong work ethic and ability to work under pressure. Keen to expand my skill set and knowledge in a dynamic work environment, continuously seeking opportunities to grow professionally.

Overview

3
3
years of professional experience
39
39
years of post-secondary education
1
1
Certification

Work history

Attendance coordinator

Shooters Hill College
, London
09.2024 - Current
  • Conflict Resolution : Addressed concerns or resistance professionally, employing active listening and problem-solving to foster understanding.
  • Maintained accurate attendance records for over 1000 students, ensuring compliance with organizational standards and timelines.
  • Consistently managed high-volume outreach, conducting between 100-200 personalized calls daily to engage with parents and address attendance-related concerns effectively.
  • Effectively alleviated parental concerns through empathetic listening and clear communication, building trust and rapport.
  • Assigned roles to individual members of the team to ensure work load was evenly spread and efficiently done using the correct skillsets for different tasks.

Sales assistant

Clarks
Bluewater Shopping Centre , Kent
01.2023 - 12.2023
  • Consistently exceeded sales targets on a weekly and monthly basis.
  • Collaborated with a team to execute sales strategies, contributing to overall departmental success.
  • Showcased excellent customer service.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.


Football Coach

Elite
South East
03.2023 - Current
  • Establish and nurture relationships with new clients and students, understand their needs, and develop tailored proposals to meet those needs
  • Managed over 30 students per session
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Established positive team culture by building inclusive and supportive environment.
  • Delivered tailored feedback to players, enhancing individual performance and morale.
  • Adapted strategies during matches to address unexpected challenges, leading to improved outcomes.
  • Provided mentorship to players, fostering a positive and supportive environment that encouraged growth.
  • Communicated effectively with players, parents, and staff, ensuring a positive and productive environment.

Construction/building site assistant

Bostall Group
South East
01.2022 - 01.2023
  • Attending pre-start meetings and sign off meetings.
  • Supporting various workers on site team with the movement of materials
  • Reading building specifications and ensuring all materials are quantified, with the assistance of senior members
  • Managed time effectively to meet deadlines.
  • Answered phone calls and emails for management team during busy periods.
  • Collaborated with diverse teams to complete projects within deadlines and standards.
  • Demonstrated strong work ethic by consistently meeting project deadlines and maintaining high-quality standards.
  • Assisted in coordinating daily site activities to ensure projects remained on schedule.
  • Demonstrated an eagerness to learn by enquiring about unfamiliar tools and techniques to expand my knowledge.

Education

A-Levels - Finance

Wilmington Academy
Wilmington, KEN
09.2022 - 06.2024

A-Levels - Engineering

Wilmington Academy
Wilmington, KEN
09.2022 - 09.2024

A-Levels - Business management

Wilmington Academy
Wilmington, KEN
09.2022 - 06.2024

GCSEs - English language

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - English literature

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - Maths

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - Science

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - History

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - Business Studies

Wilmington Academy
Wilmington, KEN
09.2017 - 06.2022

GCSEs - Sport

Wilmington Academy
09.2017 - 06.2022

Skills

  • Building and maintaining relationships with key stakeholders
  • Construction supervising
  • Performing under pressure
  • Outstanding customer service
  • Confident communicator
  • Upselling expertise
  • Merchandise control
  • Decision-Making confidence
  • Sales and negotiation
  • Goal-Oriented Mindset
  • Problem-Solving and Adaptability
  • Organizational Skills
  • Resilience and Work Ethic

Affiliations

  • Football
  • Boxing
  • Social events

Certification

Driving License

Timeline

Attendance coordinator

Shooters Hill College
09.2024 - Current

Football Coach

Elite
03.2023 - Current

Sales assistant

Clarks
01.2023 - 12.2023

A-Levels - Finance

Wilmington Academy
09.2022 - 06.2024

A-Levels - Engineering

Wilmington Academy
09.2022 - 09.2024

A-Levels - Business management

Wilmington Academy
09.2022 - 06.2024

Construction/building site assistant

Bostall Group
01.2022 - 01.2023

GCSEs - English language

Wilmington Academy
09.2017 - 06.2022

GCSEs - English literature

Wilmington Academy
09.2017 - 06.2022

GCSEs - Maths

Wilmington Academy
09.2017 - 06.2022

GCSEs - Science

Wilmington Academy
09.2017 - 06.2022

GCSEs - History

Wilmington Academy
09.2017 - 06.2022

GCSEs - Business Studies

Wilmington Academy
09.2017 - 06.2022

GCSEs - Sport

Wilmington Academy
09.2017 - 06.2022

Similar Profiles

Create profile
Roshan Mato