Driven and meticulous, I leveraged my expertise in sanitization techniques and exceptional attention to detail at Homeshield, significantly enhancing workplace safety and cleanliness. Skilled in both team collaboration and efficient task management, I consistently exceeded employer expectations, contributing to a 20% improvement in customer satisfaction at Big Coffee Shop through top-notch service and maintenance.
Hi, I’m
Rosesalie Alcibar
Glasgow
Summary
Work History
Homeshield
Cleaner Helper
Job overview
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Removed trash, debris and other waste materials from premises.
- Operated buffers and burnishers to clean and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained floor cleaning and waxing equipment.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Big Coffee Shop
Coffee Shop Worker
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Packaged bagels, muffins and other food items for customer purchase.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
Tesda Nc2Plaridel Aborlan Palawan
Housekeeping Nc2 from Housekeeping
04.2017
University Overview
Isaub National High School Aborlan Palawan
High School Diploma
03.2010
University Overview
Skills
- Energy conservation
- Sanitization techniques
- Maintenance
- Task delegation
- Work prioritization
- Chemical handling
- Waste disposal
- Housekeeping
- Laundry
- Furniture rearrangement
- Floor waxing
- Commercial and residential cleaning
- Physical stamina
- Health and safety compliance
- Interior window washing
- Attention to detail
- Safe cleaning with chemicals
- Polishing surfaces
- Waste management
- Sanitization procedures
- Glass and window washing
- Cleaning and sanitizing
- Restroom upkeep
Timeline
Cleaner Helper
Homeshield
Coffee Shop Worker
Big Coffee Shop
Tesda Nc2
Housekeeping Nc2 from Housekeeping
Isaub National High School
High School Diploma
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