Summary
Overview
Work history
Education
Skills
Visa Status
Languages
Interests
Timeline
Generic
ROSE MARY KIM

ROSE MARY KIM

Manchester

Summary

Enthusiastic and reliable customer service professional with over two years of experience in fast-paced restaurants and spa settings. Trilingual in Korean, Mandarin, and English, skilled at engaging diverse international clientele and creating memorable experiences, ensuring high customer satisfaction. Proven ability to stay calm under pressure in fast-paced environments.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Server & Cashier

Chimaek
Manchester, U.K.
01.2025 - 07.2025
  • Proven ability to multitask and stay calm in fast-paced environments
  • Handled cash and operated POS system accurately
  • Maintained cleanliness and organized front-of-house areas
  • Worked effectively in multicultural team, adapting to diverse customer needs
  • Assisted with daily restaurant operations, including opening and closing procedures

Spa attendant

Herb Sauna
, South Korea
08.2022 - 11.2024
  • Welcomed customers and handled transactions at the front desk
  • Maintained cleanliness and stocked sauna and relaxation areas
  • Provided exceptional customer service, responding promptly to guest requests
  • Organized inventory and stored heavy boxes

Server & Cashier

Sangha Farm
, South Korea
07.2020 - 11.2020
  • Maintained and managed 36 tables (144-guest capacity), ensuring timely cleaning and preparation
  • Worked peak hours on weekends, occasionally covering weekday openings
  • Operated POS, entering 500+ orders per shift with zero errors

Education

Bachelor of Arts - International Economics and Trade

Zhejiang University
Hangzhou
09.2018 - 06.2022

Skills

  • POS & Cash Handling
  • Inventory Management
  • Customer Service
  • Time & Task Management
  • Adaptability
  • Attention to detail
  • Can-do Attitude

Visa Status

  • Tier-5 Visa(YMS)
  • Expire date : 13.12.2026

Languages

Korean
Native
English
Advanced
Chinese
Fluent

Interests

  • Exercise : running, football and badminton
  • Photography

Timeline

Server & Cashier

Chimaek
01.2025 - 07.2025

Spa attendant

Herb Sauna
08.2022 - 11.2024

Server & Cashier

Sangha Farm
07.2020 - 11.2020

Bachelor of Arts - International Economics and Trade

Zhejiang University
09.2018 - 06.2022
ROSE MARY KIM