Rosemary Blundell

Twyford,Berkshire

Summary

Detail-oriented professional with expertise in reliability assurance, correspondence handling, and ethical conduct. Proficient in scheduling appointments, email correspondence, and managing filing systems with professional discretion. Skilled in cash handling, credit card authorisations, and customer greeting while ensuring identification verification and maintaining high standards of service. Adept at decision-making and scanner operations to streamline processes effectively. Committed to delivering exceptional organisational support and fostering operational efficiency.

Overview

years of professional experience

years of post-secondary education

Work History

Admin/Prescription Clerk

The Hart Surgery

Henley on Thames, Oxfordshire

11.2012 - Current

Assisted in customer satisfaction with swift handling of inquiries and complaints.
Sorted mail daily, ensuring prompt distribution to relevant parties.
Handled telephone calls professionally, resulting in positive customer feedback.
Assisted colleagues with administrative tasks when needed, fostering a collaborative work environment.
Undertook general clerical duties including photocopying and scanning; kept the workflow steady and uninterrupted.

Education

GCSEs - Various Subjects

Bracknell & Wokingham College

Wokingham

09.1995 - 06.2002

Medicine Counter Assistants - Pharmaceuticals

The National Pharmaceutical Association

United Kingdom

08.2005 - 12.2005

Skills

Reliability assurance
Filing and paper management
Professional discretion
Correspondence handling
Decision-Making aptitude
Ethical conduct
Email correspondence

Cash handling
Credit card authorisations
Scanner operations
Customer greeting
Identification verification
Scheduling appointments

Affiliations

Cycling
Reading
Swimming
Keep Fit
Walking
Gardening

References

References available upon request.

Timeline