Rosemary Ameh
Middlesbrough
Summary
Compassionate caseworker with background in social services and child welfare. Possess strong knowledge of case management, crisis intervention, and advocacy. Demonstrated skills in counselling and relationship-building have resulted in positive outcomes for clients. Adept at collaborating with multidisciplinary teams to develop comprehensive support plans for individuals and families. Seeking roles within a company that value their employees and offer a challenging but progressive opportunity for growth, service delivery, and excellence.
Overview
7
7
years of professional experience
Work History
Catering Assistant
Middlesbrough Council
Middlesbrough
01.2024 - Current
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Assisted caterers with food distribution by organizing food products and plating items.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Filled in for absent workers by performing wide variety of food service work.
- maintained a great team working experience.
Food and Beverage Assistant
Leonardo Hotels
Middlesbrough
06.2023 - 01.2024
- Provided customer service by taking orders, serving drinks, and clearing tables.
- Stocked shelves with inventory items such as beverages, condiments, and utensils.
- Assisted in the presentation of dishes at the buffet table.
- Maintained a clean and organized work environment throughout shift.
- Informed guests about daily specials and menu changes when necessary.
- Performed opening and closing duties such as counting money in cash drawers or preparing bank deposits.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Chief Executive Officer
Ajay couture Nigeria ltd
Lekki
02.2019 - 01.2023
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Created financial models to forecast future business performance and identify areas of improvement.
- Analyzed market trends and competitor activities to inform product development decisions.
- Monitored industry developments in order to stay competitive in the marketplace.
- Reviewed employee performance evaluations in order to make personnel decisions.
- Directed the implementation of new business initiatives from concept, styles and designs to completion.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Led strategic planning and execution to enhance profitability and company growth.
- Drove innovation and technology adoption to enhance products and services.
Administrative Office Manager
Ministry of works and housing
Kado
05.2017 - 01.2021
- Organized and maintained filing systems for confidential documents, correspondence, and reports for office.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Provided administrative support to department staff, including typing letters and reports, and photocopying.
- Performed data entry tasks, including entering financial transactions into the company's accounting system.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Created and maintained filing systems for employee records, financial reports, and other documents.
Education
Master of Science - International Management
Teesside University
Middlesbrough07-2024
Bachelor of Science - Business Administration
Nasarawa State University
Keffi, Nasarawa State, Nigeria.07-2015
Skills
- Excellent Communication Skills
- Customer Service Management
- Stakeholder Management
- Mail handling
- Scheduling
- Data Entry
- Travel Coordination
- Compassion to help others
- Team Player
- Dynamic Leadership
- Fast Learner
- Customer Satisfaction
- Ability to Work Under Pressure
- Vision Setting
- Ability to work independently
Timeline
Catering Assistant
Middlesbrough Council
01.2024 - Current
Food and Beverage Assistant
Leonardo Hotels
06.2023 - 01.2024
Chief Executive Officer
Ajay couture Nigeria ltd
02.2019 - 01.2023
Administrative Office Manager
Ministry of works and housing
05.2017 - 01.2021
Master of Science - International Management
Teesside University
Bachelor of Science - Business Administration
Nasarawa State University
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