Rose Utton

Sheffield,South Yorkshire

Summary

A dedicated worker with a strong foundation in customer service and team collaboration. Demonstrates exceptional problem-solving abilities and effective communication skills, ensuring customer satisfaction through attentive service and accurate assistance. Possesses a keen attention to detail and efficient physical stamina, consistently delivering punctual and reliable performance. Passionate about pursuing a career in law enforcement, with academic background in criminology and sociology enhancing understanding of policing dynamics.

Overview

year of professional experience

years of post-secondary education

Work history

Shop floor assistant

Tesco Superstore

Sheffield, South Yorkshire

11.2022 - 02.2023

Ensured customer satisfaction by providing excellent service on shop floor.
Executed merchandising tasks quickly, minimising disruption during peak hours.
Assisted customers with product selection for enhanced shopping experience.
Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
Upheld company policies consistently within the shop floor area.
Assisted in stock control to maintain adequate store inventory.
Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
Participated in staff training sessions; gained valuable retail knowledge.
Provided product information to customers, facilitating informed purchasing decisions.

Volunteer

Sheffield Cat Shelter

Sheffield, Sheffield

06.2023 - 08.2023

A volunteer only has a few jobs to complete.

Mainly

*Cleaning the cats' rooms.

*Socialising with the cats to give them some company.

A family member works at the shelter and once I found out they were struggling for volunteers I decided to give some of my time to help out.

The main jobs were completed by the trained staff, but I was happy to help in any way I could.

Education

GCSEs - History/Film Studies/Food Tech/Compulsory Subjects

Dronfield Henry Fanshawe School

Dronfield, Derbyshire

09.2021 - 06.2023

Skills

In my previous job as a shop floor assistant I picked up a number of skills:

Customer service
Team collaboration
Problem solving
Time management
Communication skills

Attention to detail
Punctuality consistency
Efficient physical stamina

I enjoyed interacting with the public and found it hugely rewarding that I was able to assist people with any needs or inquiries they may have had When assisting customers I could accurately assess which customers perhaps needed extra assistance or needed me to explain something in a simpler way that they could understand, and I took pride in the fact that customers greatly thanked me for my help

When choosing my A-levels I specifically picked ones that would benefit my potential career in law enforcement because I had known that this was the path I was aiming to take for years before entering sixth form I chose criminology and sociology to hopefully help assist my hopes of being in law enforcement, and history because it is a passion of mine In taking criminology and sociology, my passion for policing and law enforcement only grew, making me extremely excited to finish school and begin my journey of working in the police as I had always dreamed

Languages

English

Native

Welsh

Beginner

Timeline