Rose Theuri
liverpool,merseyside
Summary
Dedicated care professional with extensive expertise in dementia care and palliative care provision. Demonstrates strong verbal communication and empathy for patient conditions, ensuring respectful and effective interaction with vulnerable individuals. Proficient in personal hygiene maintenance, feeding procedures, and medication administration, while maintaining strict adherence to confidentiality laws and health and safety compliance. Skilled in conflict management, safeguarding knowledge, and risk assessments, contributing to comprehensive care planning. Committed to enhancing patient well-being through compassionate support and basic clinical duties.
Hardworking and proactive individual with excellent organisation and multitasking skills. Applies methodical approach to complete tasks to high standard within deadlines. Familiar with COSSH regulations to protect and health and safety of staff and clients.
Overview
9
9
years of professional experience
Work History
Domestic cleaner in care home
BRB Temps
Liverpool, merseyside
08.2023 - Current
- Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
- Improved the visual appeal of rooms by arranging decorative items neatly on shelves and tables.
- Facilitated replacement or repair of damaged items, reinforcing trust between cleaner and client.
- Established hygienic surroundings by regularly disposing of rubbish.
- Created a welcoming environment for guests through thorough cleaning and maintenance of reception area and guest rooms.
Sales supervisor
Cieni mini mart
Nairobi, Githurai
03.2016 - 06.2023
- Managed customer queries to improve overall service experience.
- Established strong client relationships which resulted in repeat business.
- Identified potential markets with detailed research and analysis.
- Upheld high-quality standards in all sales activities, reflecting positively on brand image.
- Coordinated with other departments to ensure smooth operations.
- Oversaw inventory management for maintaining optimal stock levels.
- Ensured adherence to company standards by conducting routine checks and balances.
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
- Audited team outputs and service delivery to achieve Quality Assurance goals.
- Developed marketing plans to support department strategies.
Education
NCFE Cache Level 2 Certificate - Adult Social Care
Liverpool Social Care Partnership
Liverpool 01.2025 - 03.2025
Skills
- Communication with vulnerable individuals
- Patience with difficult behaviour
- Palliative care understanding
- Understanding of confidentiality laws
- Personal hygiene maintenance
- Feeding procedure familiarity
- Personal care tasks
- Palliative care provision
- Strong verbal communication
- Dementia care expertise
- Patient personal hygiene assistance
- Bed making proficiency
- Empathy for patient conditions
- Respectful demeanour
- Basic clinical duties
- Health and Safety Compliance
- First Aid
- Safeguarding knowledge
- Risk Assessments
- Medication Administration
- Conflict management
- Care planning
- CPR certified
- Mental health support
- Record-keeping
Affiliations
- Reading
Timeline
NCFE Cache Level 2 Certificate - Adult Social Care
Liverpool Social Care Partnership
01.2025 - 03.2025
Domestic cleaner in care home
BRB Temps
08.2023 - Current
Sales supervisor
Cieni mini mart
03.2016 - 06.2023
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