Rose Palmer

• Assisted in preparing and serving meals for enhanced dining experience.
• Managed cash transactions smoothly to facilitate efficient customer service.
• Worked as part of a team, increasing productivity and work efficiency.
• Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
• Adhered to food hygiene, health and safety legislations and worked to agreed company procedures.

Programme and resource management - to time, cost and quality through ensuring we have sufficient financial and human resources to deliver the programme effectively.

Learning and development - assessing the needs of the team and ensuring all of our programme is developing both young people and adults in line with the organisation's expectations

Mentoring - mentoring both young people and emerging leaders in the skills, knowledge and experience to be successful in their role and support progression.

Communication skills - able to demonstrate strong communication skills when liaising with parents, and engaging with young people and adult members to ensure everyone is happy and supported within their time in Girl Guiding.

• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Increased customer satisfaction by resolving issues.

• Checked inventory levels regularly for timely replenishment of goods on the shop floor.
• Responded promptly to all customer enquiries, enhancing overall service experience.
• Assisted customers with product selection for improved shopping experience.
• Improved customer satisfaction by delivering prompt and accurate service.
• Stocked counters, refrigerators and food service bars with fresh supplies.

• Advanced team efficiency by assisting in training new waitstaff members.
• Showcased extensive knowledge of menu items, heightened customer decision making.
• Maintained clean and organised dining area for customer comfort.
• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Accommodated special event needs, provided customised services for parties.

• Ensured animal comfort by cleaning and maintaining kennels and catteries regularly.
• Worked well within a team and individually
• Maintained a high level of cleanliness across the whole site

• Adapted techniques based on individual client needs, ensuring comfortable experiences for everyone involved.
• Managed appointment bookings effectively, ensuring smooth operation of daily schedule.
• Collaborated with team members to maintain high standards of cleanliness and organisation within the shop.
• Addressed customer concerns or fears with sensitivity and patience, fostering a positive experience for each client.
• Cultivated a loyal customer base due to excellent interpersonal skills and attention to detail in workmanship.
• Completed administrative tasks such as maintaining accurate records of all performed procedures.
• Promoted services via social media platforms like Facebook and Myspace that was used at the time, gaining wider exposure for business.
• Consistently adhered to all health and safety regulations set out by local authorities for tattoo and body piercing establishments.