Rose Morey
Clanfield, Waterlooville,Hampshire
Summary
Highly motivated Creative Writing graduate with a passion for Writing, Editing and Reading. Eager to get hands-on with a role where I can be surrounded by what I love. I have previous experience working with books and am familiar with the marketing and trends surrounding them. Friendly and approachable, with strong communication and teamwork skills. Seeking to apply my passion and abilities to this role.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Sales Assistant
TGJones
Kingston upon Thames, Greater London
2024.02 - 2026.07
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Assisted customers with product selection for optimal satisfaction.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Trained new staff members, fostering a supportive working environment.
- Managed till operations smoothly, reducing waiting time for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained knowledge of products and features to provide recommendations to customers.
Tearoom Assistant
Aylings Garden Centre
Petersfield, Hampshire
2022.08 - 2023.08
- Delivered exceptional customer service, resulting in increased customer loyalty.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Responded promptly to customer complaints, maintaining a positive atmosphere in the cafe.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Prepared fresh food items for sale, driving higher revenue from food sales.
- Managed opening and closing procedures efficiently ensuring readiness for each trading day.
Education
Bachelor of Arts - Creative Writing
Kingston University
Kingston upon Thames 2023.09 - 2026.03
A-Levels -
Alton College
Alton, Hampshire 2020.09 - 2022.06
GCSEs -
The Petersfield School
Petersfield, Hampshire 2015.09 - 2020.03
Skills
- Customer Service
- Cash handling
- Visual merchandising
- Efficiency with Technology
- Time Management
- Communication
- Empathy
Timeline
Sales Assistant
TGJones
2024.02 - 2026.07
Bachelor of Arts - Creative Writing
Kingston University
2023.09 - 2026.03
Tearoom Assistant
Aylings Garden Centre
2022.08 - 2023.08
A-Levels -
Alton College
2020.09 - 2022.06
GCSEs -
The Petersfield School
2015.09 - 2020.03