Rose Moore

Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties.
Conducting risk assessments and implement risk management plans as appropriate.
Identifying current supports available to individuals contacting the service and develop goal focused, collaborative action plans.
Providing brief goal focused therapeutic support to individuals contacting the service.
Answering calls and maintaining a busy shared mail inbox
Scheduling appointments, liaising with clients and clinicians

Offering patients flexible one to one support based on individual needs Working with a caseload of referrals from GPs with clients who are on either a long covid
pathway or experiencing long term undiagnosed conditions with a psychological element.

Support including wellbeing calls, liaising and connecting care with occupational Therapists, Psychological Team and Physiotherapists, reducing isolation through social prescribing, mental health and wellbeing.

Offering clients 6 weeks of flexible one to one support based on individual needs
Working with a caseload of clients /referrals from CMHT care coordinators Support including peer support, signposting, benefit and employment support, reducing
isolation social prescribing or short-term support to promote improved opportunities, mental health and wellbeing.

• Company Overview: Parents Online
• Supervision of volunteers on an online nationwide mental health platform monitoring chats between parents and volunteers.
• Managing demand and providing support and advice to volunteers in difficult situations or service users in crisis.
• Parents Online

• Counselling remotely and face to face, working with depression, low mood and anxiety.
• Placement completed with Bradford Counselling Services which is a professional voluntary sector organisation offering 12 weekly sessions.
• Offering confidential counselling for people aged 13 and over.
• Providing therapy for many issues including abuse; anger; anxiety; assertiveness; bullying; depression; domestic violence; guilt; self-esteem and relationships.
• Maintaining confidentiality and complying with policy expectations and note recording within 24hours.

• Company Overview: NHS/IAPT
• Enrolment team- Mental Health Assessments Conducting 30 minutes suitability assessments; screening for suitability for My Wellbeing College and making clinical decisions in relation to which therapeutic intervention/ pathway someone is assigned to either at Step 2 (low intensity) or Step 3 (high intensity).
• Completing clinical notes to a satisfactory standard and uploading them within a 24-hour time frame.
• Monitoring incoming online referrals and conducting outbound calls as needed.
• Assessing clinical risk of those referred using the suitability assessment framework.
• Working with unconditional positive regard towards clients.
• Working with a high level of awareness of safeguarding in order to both prevent and respond appropriately to client disclosures.
• Establishing supportive and respectful relationships with clients accessing My Wellbeing College.
• Modelling personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness.
• Completing onward referrals and signposting to statutory and nonstatutory agencies as appropriate to the needs of the client.
• Developing knowledge of local resources within Bradford, Airedale, Wharfedale and Craven and utilising as necessary.
• Taking phone calls and enquiries from members of the public and health care professionals.
• Attending caseload management, supervision and coaching provided within the team.
• NHS/IAPT

• Working for the FMN in their Hebden Bridge Charity Shop as Assistant Manager.
• This involved working closely with the hospice and the local community to maximize profits whilst representing the Forget me not brand.
• Helping to seek and inspire volunteers to promote FMN.
• Driving sales through brand awareness and leading customer service.
• Stock management and visual merchandising.
• Duties included pricing, window dressing, organising stock and volunteers, completing staff rotas, staff training, merchandising, keeping the shop organised and the shop clutter free, communicating with other shops to move stock around.
• Making sure stock was refreshed every two weeks and seasonal, banking, KPIs, report writing, organising rag men and rubbish removal, driving the works van, brainstorming new ideas such as seasonal themes or new ways to promote.

• This involved working closely with rehoming centres and the local community to maximize profits whilst representing the Dogs Trust brand.
• Helping to seek and inspire volunteers to promote Dogs Trust.
• Driving sales through brand awareness and leading customer service.
• Stock management and visual merchandising.
• Duties included pricing, window dressing, organising stock and volunteers, completing staff rotas, staff training, merchandising, keeping the shop organised and the shop clutter free, communicating with other shops to move stock around.
• Making sure stock was refreshed every two weeks and seasonal, banking, KPIs, report writing, organising rag men and rubbish removal, driving the works van, brainstorming new ideas such as seasonal themes or new ways to promote.

• Working on a one-to-one basis with an autistic pupil.
• This involves setting boundaries, teaching social skills, encouraging learning and motivating the pupil in their studies.
• I also take part in meeting to discuss the pupils' well-being and progress and liaise with teaching professionals and parents.
• Attending reviews and assisting in the pupil's IEP's (Individual Education Plans).
• Every morning I am involved in delivering catch-up literacy which is a structured one-to-one intervention for learners who find reading difficult, this addresses all aspects of the reading process: word recognition and language comprehension.
• I have recently received training for supporting and ensuring the inclusion of pupils with speech, language and communication needs.
• Additionally, I am also involved in running a lunchtime club to promote self-esteem and a discussion forum for pupils who have anxieties and who find socialising and making friends difficult.
• Think Forward- Through this I have worked additional hours with 14year olds from Highbury Fields who have been at the risk of dropping out of school as they progress through 3 to their GCSEs and post-16 choices, supporting them to make a successful transition into adulthood providing work experience with Private Equity Foundation's partner organisations.