Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Custom
Personal Information
Timeline
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Rose Hindle

Rose Hindle

Chorley,UK

Summary

Dedicated professional with extensive experience in customer support and service, specialising in self care and client consultation. Proven expertise in retail product display, complaint handling, and schedule maintenance. Highly skilled in health and safety awareness, sanitisation protocols, and hygiene practices. Adept at managing weddings and special events with a strong sales acumen. Committed to delivering exceptional customer experiences while maintaining high standards of cleanliness and safety.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Self Employed Nail Technician

Gels By Rose-Lancashire
11.2021 - 04.2025
  • I am currently working as a self employed Nail technician, offering services such as Gel/BIAB Manicures and Pedicures.
  • I have maintained high standards of cleanliness and sanitation in the salon by adhering to health and safety regulations.
  • I complete administrative tasks such as handling cash transactions and maintaining client records accurately.
  • I've built up my own clients through the use of social media to promote and market myself and my work.
  • I have built a positive and excellent relationships with all my clients and learnt more about myself in the process.
  • So far I have learnt lots of new skills such as strong customer service skills by providing a pleasant and personalised experience.
  • Also, time management skills to efficiently handle appointments and bookings myself.
  • Attention to detail is another skill I've mastered since I must create a variety of different nail designs.
  • Overall, this job has pushed me out of my comfort zone and widened my creativity.

Sales Assistant

Direct Fireworks
Chorley
10.2024 - 11.2024
  • Here, I worked temporarily with an agency called Pinch Of Salts.
  • I worked on a stand inside Morrisons to promote and sell fireworks for Direct Fireworks.
  • I served customers using the challenge 25, promoted products and managed the stock.
  • This was over the course of bonfire night, so at times it got extremely busy, to which I handled it well as opposed to working on the stand alone at all times.
  • Since working alone, my only preparation and knowledge for the job role was sent to me via email, therefore I had the responsibility to ensure I knew exactly what I was doing and resulted in me performing well.
  • This made me trustworthy and expanded my skills of excellent communication as I answered any questions from customers
  • Adaptability was another skill as I adjusted my approach to meet the needs of customers.
  • I also did this in 2022 during bonfire season.
  • Improved customer service by efficiently handling queries and complaints.

File Clerk

A&D Sales
Skelmersdale, Lancashire
11.2021 - 11.2022
  • During my time, I would assist in filing a backlog of invoices, delivery notes, sales orders and inputting of data in product memo on Sage.
  • Here, I developed my organisational skills by staying focused and being more efficient in managing tasks.
  • Also, I expanded on my numeracy and IT skills which was beneficial by making me more versatile with the current use of technology.
  • Maintained confidentiality of sensitive files, protecting company reputation.
  • Followed company protocols strictly adhering to compliance guidelines at all times.
  • Lastly, commitment to confidentiality and data security made me a trusted person to work with.

Waitress

Rivington Hall Barn
Lancashire
09.2019 - 08.2020
  • During my time at Rivington Hall Barn I was responsible for taking orders, serving drinks/food, dealing with any complaints and ensuring a clean and tidy dining area.
  • I learned a lot of skills such as customer service, teamwork and working well under pressure.
  • I would always treat customers with a welcoming face, and a caring attitude, being there to help.
  • I always ensured that the customers were happy with my service.
  • Accommodated special event needs, provided customised services for parties.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • I efficiently managed busy shifts by clearing and wiping down tables after customers, this grew my skills of working under pressure as it got more busy.

Education

GCSE or equivalent - Business

Runshaw College
09.2020 - 06.2022

Skills

  • Customer support
  • Customer service
  • Nail Care
  • Client consultation experience
  • Retail product display
  • Hygiene conscious
  • Complaint handling
  • Schedule maintenance
  • Health & safety awareness
  • Sanitisation protocols
  • Weddings and special events
  • Sales

Certification

  • TGB Gel Polish Course, 08/01/21, Present
  • Gel Polish Manicure course, 08/01/21, Present

Additional Information

I am very open to new experiences and pushing myself further. I can easily adapt, therefore I'm interested in gaining a variety of different work experience. My flexibility is an advantage given the fact I'm self employed and willing to work any given days/hours.

Custom

A-Level or equivalent

Personal Information

  • Total Experience: 5
  • Beauty & Wellness
  • Retail

Timeline

Sales Assistant

Direct Fireworks
10.2024 - 11.2024

Self Employed Nail Technician

Gels By Rose-Lancashire
11.2021 - 04.2025

File Clerk

A&D Sales
11.2021 - 11.2022

GCSE or equivalent - Business

Runshaw College
09.2020 - 06.2022

Waitress

Rivington Hall Barn
09.2019 - 08.2020

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Rose Hindle