Rose Douglass
Bracknell,Berkshire
Summary
Detail-oriented professional with strong customer service skills and a proven track record of maintaining composure under pressure. Exceptional organizational and problem-solving abilities, supported by effective active listening skills. Proficient in software applications, focused on leveraging these strengths to enhance operational efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work history
Volunteer
Storyy AP
2024.03 - 2025.08
- Supporting young people aged 5-11 years with a variety of behavioural and educational needs
- Assist to tailor activities to individual abilities and needs
- Observing how individualised timetables and targets are created for each young person.
- Engaging with games and activities
- Interacting with the young people to foster relationships.
Playworker
Premier Education, Holly Spring Primary School
2024.08 - 2025.07
- Supervising children
- Making suitable activities for different age groups
- Building relationships with the parents and children
- Creating a safe environment
- Making activity plans
- Patience and Understanding
- Worked close with Autistic children
- Training taken for this job - Enhanced DBS, Food Hygiene, First aid and Safety Knowledge
Sales Advisor
Select Fashion
2023.05 - 2023.08
- Serving and advising customers
- Monitored and refreshed displays to attract customers.
- Handling till operations and processing transactions
- Sorting through deliveries and putting them out onto shop floor
- Routine cleaning responsibilities of store
Sales Assistant
The Flying Tiger Copenhagen
2022.10 - 2022.12
- As above
Education
Grade Level 2 - Developing Skills And Techniques In The Performing Arts
Easthampstead Park Community School
Bracknell, Bracknell ForestGrade Level 2 - Responding To A Brief
Easthampstead Park Community School
Bracknell, Bracknell ForestGCSEs - Maths
Maths GCSE
Bracknell, Bracknell ForestGCSEs - Functional Skills, English
Bracknell and Wokingham College
Bracknell, Bracknell Forest September 2025 -
Skills
- Attention to detail
- Good active listening skills
- Customer Service skills
- Organisation
- Calm under pressure
- Problem-solving
- Competent in software use
Timeline
Playworker
Premier Education, Holly Spring Primary School
2024.08 - 2025.07
Volunteer
Storyy AP
2024.03 - 2025.08
Sales Advisor
Select Fashion
2023.05 - 2023.08
Sales Assistant
The Flying Tiger Copenhagen
2022.10 - 2022.12
Grade Level 2 - Developing Skills And Techniques In The Performing Arts
Easthampstead Park Community School
Grade Level 2 - Responding To A Brief
Easthampstead Park Community School
GCSEs - Maths
Maths GCSE
GCSEs - Functional Skills, English
Bracknell and Wokingham College
September 2025 -