Summary
Overview
Work history
Education
Skills
Languages
References
Significant volunteering
Timeline
Generic

ROSANNA PORTI PADROS

Bristol,UK

Summary

Experienced and dedicated professional with strong organizational skills, and eager to contribute towards a meaningful change and community engagement. With background experience in centre management, partnership relations and foreign language teaching. Always have been involved in social causes mostly by volunteering. In my previous role, I worked in team and made daily decisions to guarantee the good functioning of the centre and to tackle challenging situations. I am proactive, fully dedicated to the project and the team. I am looking for an opportunity in the charity sector in a role where I can give the best of myself in benefit of the project.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Office manager & Welfare Officer

ILC Bristol
Bristol, UK
02.2022 - Current
  • Processing daily student enquiries by email, phone or face-to- face. Admin tasks using Word and Excel.
  • Communicating with educational agents, teachers, tradespeople and external accommodation providers.
  • Recruiting and supporting homestay providers, keeping their paperwork and data up to date. Organizing homestay placements and monitoring them.
  • Looking after the welfare of every student. Supporting and orientating them to have the best experience in the school and in Bristol.

Language teacher

Listen & Learn/ Language Trainers
Bristol/Spain, Spain
01.2022 - Current

Teaching Catalan language online or onsite with tailor-made private lessons. Levels Elementary to Proficiency.

Hotel receptionist

Ibis Hotel
Bristol, UK
07.2021 - 02.2022

Dealing with guests by email, phone or face-to- face. Welcoming check-ins and supporting them in their stay. Admin tasks using Excel and Fols software.

Hotel Receptionist

Novotel Bristol Centre
Bristol, UK
09.2018 - 03.2020
  • Dealing with guests by email, phone or face-to- face. Welcoming check-ins and supporting them in their stay. Admin tasks using Excel, and Opera/Fols softwares.


Shop assistant & cook

Clifton Village Fish Bar and Stoke Bishop Fish Bar
Bristol, UK
04.2017 - 05.2018
  • Serving the customers and handling payments.
  • Cooking all the food options in the menu. General cleaning and good maintenance of the establishment.

Education

Postgraduate degree - Teaching Catalan as a foreign language to adults

Barcelona, Spain
10.2020 - 07.2021

Bsc (Hons) - Sociocultural Anthropology

Autonomous University of Barcelona (UAB)
Spain
09.2010 - 07.2014

Skills

  • Project development
  • Active listening, empathy and interpersonal skills
  • Enthusiasm and commitment to the project
  • Excellent communication with clients & partners
  • Crisis handling and complaints management
  • Organizational skills and prioritization of deadlines
  • Microsoft office proficiency

Languages

Catalan
Native
Spanish
Native
English
Advanced (C1)

References

References available upon request.

Significant volunteering

2024-Current Member of Horfield Community Orchard

Pending on Befriending an Asylum seeker with Borderlands association (Bristol, United Kingdom)


2018 Job counsellor in St Pauls community centre- ACH (Bristol, United Kingdom)


2015 Leader in an intercultural youth exchange with SCI organizing activities with youth in risk of discrimination and focusing on activities of gender equality. (Barcelona, Spain)


2014 Logistic support, with Gypsy-Roma organization Nakeramos (Crackow, Poland).

Timeline

Office manager & Welfare Officer

ILC Bristol
02.2022 - Current

Language teacher

Listen & Learn/ Language Trainers
01.2022 - Current

Hotel receptionist

Ibis Hotel
07.2021 - 02.2022

Postgraduate degree - Teaching Catalan as a foreign language to adults

10.2020 - 07.2021

Hotel Receptionist

Novotel Bristol Centre
09.2018 - 03.2020

Shop assistant & cook

Clifton Village Fish Bar and Stoke Bishop Fish Bar
04.2017 - 05.2018

Bsc (Hons) - Sociocultural Anthropology

Autonomous University of Barcelona (UAB)
09.2010 - 07.2014

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ROSANNA PORTI PADROS