Rosanna Lowe
Temple Cloud,UK
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Retail keyholder
Co-op Food
Farrington Gurney, Bath and North East Somerset
2024.09 - Current
- Oversee store operations and staff in management's absence.
- Handle financial processes (cash, till reconciliation, banking).
- Manage returns, exchanges, and stock levels.
- Perform closing procedures and secure premises.
- Resolve customer inquiries and maintain store environment.
Customer Service Assistant
Co-op Food
Farrington Gurney, Bath and North East Somerset
2024.08 - Current
- Greet and assist customers, addressing inquiries.
- Process transactions and handle payments accurately.
- Maintain store cleanliness, organization, and stock presentation.
- Assist with product location, recommendations, and stock replenishment.
- Support stock rotation and shelf management.
- Help train new staff for consistent service delivery.
- Collaborate with team to meet targets and maintain a positive environment.
Cellist
Cassiopeia String Quartet
, UK
2022.05 - 2024.11
- Perform at weddings, parties, and events, enhancing client experiences.
- Manage Quartet's social media and advertising.
- Liaise with clients to create tailored set lists.
- Negotiate fees and handle payments and deposits.
Cello and Piano Tutor
Self Employed
, UK
2019.09 - 2024.11
- Develops customized lesson plans to enhance musical growth for all ages.
- Instructs individual and group sessions using tailored teaching methods.
- Fosters a supportive environment, ensuring student progress and retention.
- Manages advertising, scheduling, and finances independently.
Steward
ESTA International Conference 2023
Cardiff, UK
2023.04 - 2023.04
- Managed reception, checked in attendees, and addressed queries.
- Assisted performers/speakers, ensured needs were met, and kept time.
- Verified tickets, ushered attendees, and maintained venue flow.
- Coordinated with team for seamless event execution.
Front of House/Stagehand
Penarth Chamber Music Festival
Penarth, UK
2022.06 - 2022.06
- Coordinated stage needs and transitions for smooth performances.
- Managed stage layout and door operations, ensuring concert flow.
- Maintained venue cleanliness and supported performers during breaks.
- Set up venue between concerts for readiness and audience comfort.
- Greeted audience, provided refreshments, and addressed inquiries.
Receptionist
BlueSky Sports Physio
Bristol, UK
2019.07 - 2019.12
- Greeted and communicated with patients, ensuring a positive experience.
- Matched patients with physios and managed appointments accurately using TM3.
- Processed payments and maintained financial records.
- Coordinated stock orders with physios for timely clinic distribution.
- Created documents to support clinic operations.
Education
Bachelor of Music - Upper Second Class Degree with Honours
Royal Welsh College of Music And Drama
CARDIFF, WALES 2020.09 - 2024.07
A Levels - Maths - B, Music - B, Theatre Studies - B
Bristol Cathedral Choir School
BRISTOL, ENGLAND 2017.09 - 2019.06
GCSES - 12 GCSEs at A- B including Maths and English
Chew Valley School
CHEW VALLEY, ENGLAND 2015.09 - 2017.06
Skills
- Mathematics
- Teamwork
- Customer Service
- Public Speaking
- Leadership
- Time Management
- Communication
- Team Management
- Administrative Skills
- Problem Solving
- Adaptability
- Financial Management
- Digital Literacy
- Social Media
Timeline
Retail keyholder
Co-op Food
2024.09 - Current
Customer Service Assistant
Co-op Food
2024.08 - Current
Steward
ESTA International Conference 2023
2023.04 - 2023.04
Front of House/Stagehand
Penarth Chamber Music Festival
2022.06 - 2022.06
Cellist
Cassiopeia String Quartet
2022.05 - 2024.11
Bachelor of Music - Upper Second Class Degree with Honours
Royal Welsh College of Music And Drama
2020.09 - 2024.07
Cello and Piano Tutor
Self Employed
2019.09 - 2024.11
Receptionist
BlueSky Sports Physio
2019.07 - 2019.12
A Levels - Maths - B, Music - B, Theatre Studies - B
Bristol Cathedral Choir School
2017.09 - 2019.06
GCSES - 12 GCSEs at A- B including Maths and English
Chew Valley School
2015.09 - 2017.06