Rosanna Dunlap
Bury St Edmunds
Summary
High-energy manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff
members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Versatile and talented, customer-service focused manager driven to provide the best service possible at all times.
Overview
32
32
years of professional experience
Work History
Kitchen Hand
Folk Cafe
06.2023 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
Merchandising Execution Team Associate
Home Depot
10.2020 - 06.2023
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Maintaining maintenance on displays to enhance the customers experience.
- Excute merchandising strategies to ensure product is displayed correctly to drive sale.
- Daily bay services.
- Daily price changes.
- Independent able to operate machines, tools, and working with my hands.
- Working with a large team.
Experience Assistant Manager
Veterans of Foreign Wars Post 4548
08.2014 - 06.2015
- Leader of team of four professionals
- Coordinates employee work schedules ensuring 100% shift coverage while balancing work loads and synergizing team efforts
- Manages inventory of food, beverage and other goods; identifies present inventory needs while projecting future needs by analyzing past sales trends
- Oversees scheduling and planning of special events
- Manages team during special events; facilitating guest events ranging from 10 to more than 100 attendees
- Monitors various subcontractors responsible for cleaning, facility repair and landscaping
- Ensures contract compliance
- Coordinates recruiting efforts for the Veterans of Foreign Wars when necessary
- Assists veterans in need with obtaining assistance from proper personnel or agencies when necessary.
In Home Caregiver
Home Instead Senior Care
06.2020 - 10.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
School Catering Assistant
Cabot School District
08.2017 - 06.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Prepare and serve breakfast, lunch other food to children and adults.
- Organized and set up equipment and work station's.
- Preform duties following health, and food services.
- Food preparation according to written and oral instruction.
- Handling cashieing responsibilities.
- Monitor food and equipment temperatures at all times.
- Preform dishwashers duties.
- Maintain and prepare for the following day.
- Maintain a neat, clean, and safe work environment.
Office Assistant
Veterans Of Foreign Wars Headquarters
08.2015 - 07.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained monthly and quarterly VFW Posrs reports,and National Headquarters correspondence.
- Established and maintained office subject files to ensure easy accessibility.
- Helped organize and oversee VFW conferences home and away.
Director
05.2008 - 06.2014
- Managed team of ten childcare professionals
- Oversaw construction and implementation of curriculum in four classrooms
- Worked closely with parents recommending new methods of childcare or instruction improving the child's experience
- Implemented strict safety and accountability guidelines ensuring staff and children were safeguarded; maintained incident free record
- Created employee performance review methods ensuring a first rate staff
Director/Teacher
Mildenhall Fun Days Daycare
06.2002 - 10.2004
- Rolled out new employee conduct and training requirements increasing team efficiency
- Oversaw coordination with local and state childcare requirements working closely with the Arkansas Department of Human Services ensuring 100% compliance with regulations
- Managed team of five professional childcare providers
- Responsible for staff scheduling and assignments
- Safeguarded more than 30 children during daily operations
- Directed implementation of curriculum and instruction requirements within each classroom
- Oversaw the maintenance of the classroom and grounds environment ensuring child safety and 100% compliance with established policy and regulations.
Child Care provider
Child Development Center － RAF Mildenhall
04.1998 - 09.2000
- Responsible for more than 12 children during daily operations
- Implemented established curriculum, provided individual child assistance when needed
- Worked closely with parents on at home care and instruction techniques while keeping them updated on child's progress at the development center
- Planned and led small group field trips ensuring children were exposed to several types of stimulus and experiences
- Maintained detailed paperwork in compliance with established policies.
Bartender
The West End Bar, Feltwell
09.1997 - 04.1998
- Oversaw the opening and closing procedures for the bar
- Maintained inventory of food and beverage items; restocking when necessary
- Responsible for booking and coordinating live entertainment
- Headed kitchen activities such as ordering of food items and menu planning.
Senior Classroom Assistant
The Montessori School
09.1991 - 09.1997
- Supervised four junior classroom assistants ensuring adherence to curriculum and employee standards
- Responsible for safeguarding the physical and emotional well-being of more than 35 students during daily operations
- Implemented planned projects and activities which supported the established course curriculum
- Delegated equipment maintenance activities to responsible junior assistants ensuring facility and equipment accountability and operability.
Education
Diploma - Nursery Nursing
King's Lynn College
1991
Certification awarded by The National Nursery Examination Board - undefined
Certificate : Montessori Assistants Course - undefined
The Maria Montessori Training Organisation － Lyndhurst
1996
Director Orientation A - undefined
2008
Director Orientation C - undefined
Arkansas State University
2008
Director Orientation Session - undefined
Arkansas State University
2009
Childcare Participant and Billing Training - undefined
Arkansas State University
2009
Arkansas Division of Child Care and Early Childhood - undefined
Arkansas State University
2012
PAS Basics - undefined
2010
Trainer Orientation One - undefined
Arkansas State University
2011
Room Arrangement: Setting the Stage - undefined
Arkansas State University
2011
Let's Explore Science - undefined
Arkansas State University
2011
Healthy Eating and Nutrition - undefined
Arkansas State University
2011
Environmental Rating Scale - The Basics - undefined
Arkansas State University
2012
Certificate : Framework Basics - Preschool - undefined
Arkansas State University
2012
Skills
- Supervision and training
- Sound judgment
- Time and Resource optimization
- Interpersonal skills
- Calm under pressure
- Complex problem solving
- Team player
- Hard worker
Accomplishments
- Business Development:
- Successfully grew business by identifying critical shortfalls in sales documentation; key in roll-out of new documentation policies increasing loss prevention efforts 100%
- Project Management:
- Oversaw event coordination of USAF unit holiday party hosting more than 150 attendees
- Coordinated venue and staff support during the event ensuring event success
- People Management:
- Extensively trained assistant director in curriculum, payroll procedures, policy implementation as well as state agency regulation adherence
- Assistant director appointed as director upon leaving
- Adeptly coordinated with three employees ensuring an injured team member received care during an on-duty personal crisis while ensuring 100% shift coverage and uninterrupted operations.
Timeline
Kitchen Hand
Folk Cafe
06.2023 - Current
Merchandising Execution Team Associate
Home Depot
10.2020 - 06.2023
In Home Caregiver
Home Instead Senior Care
06.2020 - 10.2020
School Catering Assistant
Cabot School District
08.2017 - 06.2020
Office Assistant
Veterans Of Foreign Wars Headquarters
08.2015 - 07.2017
Experience Assistant Manager
Veterans of Foreign Wars Post 4548
08.2014 - 06.2015
Director
05.2008 - 06.2014
Director/Teacher
Mildenhall Fun Days Daycare
06.2002 - 10.2004
Child Care provider
Child Development Center － RAF Mildenhall
04.1998 - 09.2000
Bartender
The West End Bar, Feltwell
09.1997 - 04.1998
Senior Classroom Assistant
The Montessori School
09.1991 - 09.1997
Diploma - Nursery Nursing
King's Lynn College
Certification awarded by The National Nursery Examination Board - undefined
Certificate : Montessori Assistants Course - undefined
The Maria Montessori Training Organisation － Lyndhurst
Director Orientation A - undefined
Director Orientation C - undefined
Arkansas State University
Director Orientation Session - undefined
Arkansas State University
Childcare Participant and Billing Training - undefined
Arkansas State University
Arkansas Division of Child Care and Early Childhood - undefined
Arkansas State University
PAS Basics - undefined
Trainer Orientation One - undefined
Arkansas State University
Room Arrangement: Setting the Stage - undefined
Arkansas State University
Let's Explore Science - undefined
Arkansas State University
Healthy Eating and Nutrition - undefined
Arkansas State University
Environmental Rating Scale - The Basics - undefined
Arkansas State University
Certificate : Framework Basics - Preschool - undefined
Arkansas State University
Similar Profiles
Saira O'GradySaira O'Grady
Floor Lead at Folk CafeFloor Lead at Folk Cafe
AYOBAMI GARBAAYOBAMI GARBA
Barista at Kava Folk CafeBarista at Kava Folk Cafe
Lilly FurlowLilly Furlow
Sales Representative at Folk & LoreSales Representative at Folk & Lore