Rosanna Dunlap
Bury St Edmunds
Summary
High-energy manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff
members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Versatile and talented, customer-service focused manager driven to provide the best service possible at all times.
Overview
32
32
years of professional experience
Work History
Kitchen Hand
Folk Cafe
2023.06 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
Merchandising Execution Team Associate
Home Depot
2020.10 - 2023.06
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Created visual displays to highlight new and featured products.
- Maintaining maintenance on displays to enhance the customers experience.
- Excute merchandising strategies to ensure product is displayed correctly to drive sale.
- Daily bay services.
- Daily price changes.
- Independent able to operate machines, tools, and working with my hands.
- Working with a large team.
Experience Assistant Manager
Veterans of Foreign Wars Post 4548
2014.08 - 2015.06
- Leader of team of four professionals
- Coordinates employee work schedules ensuring 100% shift coverage while balancing work loads and synergizing team efforts
- Manages inventory of food, beverage and other goods; identifies present inventory needs while projecting future needs by analyzing past sales trends
- Oversees scheduling and planning of special events
- Manages team during special events; facilitating guest events ranging from 10 to more than 100 attendees
- Monitors various subcontractors responsible for cleaning, facility repair and landscaping
- Ensures contract compliance
- Coordinates recruiting efforts for the Veterans of Foreign Wars when necessary
- Assists veterans in need with obtaining assistance from proper personnel or agencies when necessary.
In Home Caregiver
Home Instead Senior Care
2020.06 - 2020.10
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
School Catering Assistant
Cabot School District
2017.08 - 2020.06
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Prepare and serve breakfast, lunch other food to children and adults.
- Organized and set up equipment and work station's.
- Preform duties following health, and food services.
- Food preparation according to written and oral instruction.
- Handling cashieing responsibilities.
- Monitor food and equipment temperatures at all times.
- Preform dishwashers duties.
- Maintain and prepare for the following day.
- Maintain a neat, clean, and safe work environment.
Office Assistant
Veterans Of Foreign Wars Headquarters
2015.08 - 2017.07
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained monthly and quarterly VFW Posrs reports,and National Headquarters correspondence.
- Established and maintained office subject files to ensure easy accessibility.
- Helped organize and oversee VFW conferences home and away.
Director
2008.05 - 2014.06
- Managed team of ten childcare professionals
- Oversaw construction and implementation of curriculum in four classrooms
- Worked closely with parents recommending new methods of childcare or instruction improving the child's experience
- Implemented strict safety and accountability guidelines ensuring staff and children were safeguarded; maintained incident free record
- Created employee performance review methods ensuring a first rate staff
Director/Teacher
Mildenhall Fun Days Daycare
2002.06 - 2004.10
- Rolled out new employee conduct and training requirements increasing team efficiency
- Oversaw coordination with local and state childcare requirements working closely with the Arkansas Department of Human Services ensuring 100% compliance with regulations
- Managed team of five professional childcare providers
- Responsible for staff scheduling and assignments
- Safeguarded more than 30 children during daily operations
- Directed implementation of curriculum and instruction requirements within each classroom
- Oversaw the maintenance of the classroom and grounds environment ensuring child safety and 100% compliance with established policy and regulations.
Child Care provider
Child Development Center － RAF Mildenhall
1998.04 - 2000.09
- Responsible for more than 12 children during daily operations
- Implemented established curriculum, provided individual child assistance when needed
- Worked closely with parents on at home care and instruction techniques while keeping them updated on child's progress at the development center
- Planned and led small group field trips ensuring children were exposed to several types of stimulus and experiences
- Maintained detailed paperwork in compliance with established policies.
Bartender
The West End Bar, Feltwell
1997.09 - 1998.04
- Oversaw the opening and closing procedures for the bar
- Maintained inventory of food and beverage items; restocking when necessary
- Responsible for booking and coordinating live entertainment
- Headed kitchen activities such as ordering of food items and menu planning.
Senior Classroom Assistant
The Montessori School
1991.09 - 1997.09
- Supervised four junior classroom assistants ensuring adherence to curriculum and employee standards
- Responsible for safeguarding the physical and emotional well-being of more than 35 students during daily operations
- Implemented planned projects and activities which supported the established course curriculum
- Delegated equipment maintenance activities to responsible junior assistants ensuring facility and equipment accountability and operability.
Education
Diploma - Nursery Nursing
King's Lynn College
1991
Certification awarded by The National Nursery Examination Board - undefined
Certificate : Montessori Assistants Course - undefined
The Maria Montessori Training Organisation － Lyndhurst
1996
Director Orientation A - undefined
2008
Director Orientation C - undefined
Arkansas State University
2008
Director Orientation Session - undefined
Arkansas State University
2009
Childcare Participant and Billing Training - undefined
Arkansas State University
2009
Arkansas Division of Child Care and Early Childhood - undefined
Arkansas State University
2012
PAS Basics - undefined
2010
Trainer Orientation One - undefined
Arkansas State University
2011
Room Arrangement: Setting the Stage - undefined
Arkansas State University
2011
Let's Explore Science - undefined
Arkansas State University
2011
Healthy Eating and Nutrition - undefined
Arkansas State University
2011
Environmental Rating Scale - The Basics - undefined
Arkansas State University
2012
Certificate : Framework Basics - Preschool - undefined
Arkansas State University
2012
Skills
- Supervision and training
- Sound judgment
- Time and Resource optimization
- Interpersonal skills
- Calm under pressure
- Complex problem solving
- Team player
- Hard worker
Accomplishments
- Business Development:
- Successfully grew business by identifying critical shortfalls in sales documentation; key in roll-out of new documentation policies increasing loss prevention efforts 100%
- Project Management:
- Oversaw event coordination of USAF unit holiday party hosting more than 150 attendees
- Coordinated venue and staff support during the event ensuring event success
- People Management:
- Extensively trained assistant director in curriculum, payroll procedures, policy implementation as well as state agency regulation adherence
- Assistant director appointed as director upon leaving
- Adeptly coordinated with three employees ensuring an injured team member received care during an on-duty personal crisis while ensuring 100% shift coverage and uninterrupted operations.
Timeline
Kitchen Hand
Folk Cafe
2023.06 - Current
Merchandising Execution Team Associate
Home Depot
2020.10 - 2023.06
In Home Caregiver
Home Instead Senior Care
2020.06 - 2020.10
School Catering Assistant
Cabot School District
2017.08 - 2020.06
Office Assistant
Veterans Of Foreign Wars Headquarters
2015.08 - 2017.07
Experience Assistant Manager
Veterans of Foreign Wars Post 4548
2014.08 - 2015.06
Director
2008.05 - 2014.06
Director/Teacher
Mildenhall Fun Days Daycare
2002.06 - 2004.10
Child Care provider
Child Development Center － RAF Mildenhall
1998.04 - 2000.09
Bartender
The West End Bar, Feltwell
1997.09 - 1998.04
Senior Classroom Assistant
The Montessori School
1991.09 - 1997.09
Diploma - Nursery Nursing
King's Lynn College
Certification awarded by The National Nursery Examination Board - undefined
Certificate : Montessori Assistants Course - undefined
The Maria Montessori Training Organisation － Lyndhurst
Director Orientation A - undefined
Director Orientation C - undefined
Arkansas State University
Director Orientation Session - undefined
Arkansas State University
Childcare Participant and Billing Training - undefined
Arkansas State University
Arkansas Division of Child Care and Early Childhood - undefined
Arkansas State University
PAS Basics - undefined
Trainer Orientation One - undefined
Arkansas State University
Room Arrangement: Setting the Stage - undefined
Arkansas State University
Let's Explore Science - undefined
Arkansas State University
Healthy Eating and Nutrition - undefined
Arkansas State University
Environmental Rating Scale - The Basics - undefined
Arkansas State University
Certificate : Framework Basics - Preschool - undefined
Arkansas State University
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