Engaging professional skilled in customer service and food handling. Delivers high-quality food and beverage offerings while maintaining cleanliness and compliance with health standards. Adapts to fast-paced environments, ensuring efficient service and positive customer interactions.
Overview
15
15
years of professional experience
Work History
Caterer
Chapmans Family Butchers/Delicatessen
Perranporth, Cornwall
10.2024 - 06.2026
Responsible for daily deli counter opening, setup and readiness for service.
Prepare cooking processes, producing hot products for immediate sale service.
Prepare breakfast item offerings with clear labeling and consistent presentation standards.
Prep lunch hot meats, managing portioning and heat for service.
Managed complete documentation of temperature control processes and calibration records.
Ordered deli and pasty counter stock to support rotation of inventory.
Follow and document cleaning schedules, supporting consistent facility hygiene practices.
Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards.
Close all operational areas for next-day service readiness and compliance checks.
Coffee Shop Assistant
Cove Perranporth
Perranporth, Cornwall
07.2020 - 07.2024
Operated coffee machines, blenders, milk frothers and ice crushers to create a variety of coffees.
Greeted new customers, answered initial questions and took drink orders.
Maintained cleanliness and orderliness of the café area, adhering to health and safety standards.
Maintain stock rotation for accurate inventory levels and reduced expiry risk.
Prepared food and drinks within strict hygiene guidelines for optimal customer health and safety.
Personalised coffee orders by remembering regular customers' preferences, enhancing their experience.
Managed till operations, accurately processing cash and card payments from customers.
Maintained excellent customer satisfaction by providing helpful, attentive and efficient service.
Adapted to fast-paced environment, managing multiple orders simultaneously with precision.
Kitchen Assistant
Oaklands Infant School
Chelmsford, Essex
03.2011 - 02.2016
Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
Assisted in the preparation of basic food items under chef supervision, adhering to recipes and quality standards.
Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
Removed waste and inadequate food items regularly to keep work spaces neat and clean.
Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
Prepared for busy periods by organising ingredients and restocking supplies in line with expected demand.
Monitored temperatures in refrigerators, freezers and warming lamps.
Minimised risk of contamination with regular cleaning in refrigerated, frozen and dry storage spaces.
Monitored food temperatures during storage and cooking to comply with food safety regulations.
Engaged in continuous learning, attending workshops and training sessions to improve culinary skills and knowledge.
Covered staff leave requests, coordinating coverage schedules and handovers.
Obtained Level 2 Food Hygiene certificate through required training and assessment.