Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Rosalka Chauhan

Spalding,United Kingdom

Summary

A dedicated professional with expertise in customer service. Demonstrates resilience under pressure and a proactive approach to problem-solving. Skilled in customer retention strategies, effective listening, and maintaining a positive demeanour. Bilingual capabilities enhance communication and empathy, ensuring exceptional service delivery. Flexible availability supports dynamic work environments and career growth ambitions. Engaged in collaborative projects as an academy alumnus, fostering strong people skills and enhancing retention strategies.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work history

Virtual assistant

Vayu Services
Spalding, Lincolnshire
01.2025 - Current
  • Managed databases to ensure accurate record keeping.
  • Ensured timely completion of tasks through vigilant follow-ups with team members.
  • Maintained client confidentiality by adhering strictly to data protection laws and company policies.
  • Drafted correspondence on behalf of the executive team, promoting professional communication.
  • Coordinated team events whilst maintaining positive work culture.

Education

GCSEs -

Spalding Academy
Spalding, Lincolnshire
09.2021 - 06.2025

Skills

  • Bilingual or multilingual
  • Empathy and understanding
  • Resilience under pressure
  • Proactive approach
  • Cash handling expertise
  • Customer retention strategies
  • Effective listening skills
  • Positive demeanour
  • Customer service excellence
  • Flexible availability

Affiliations

  • Violin
  • Engaging With Others
  • Learning New Languages

Accomplishments

    Prefect at the academy

Languages

French
Upper intermediate
Polish
Intermediate

References

References available upon request.

Timeline

Virtual assistant

Vayu Services
01.2025 - Current

GCSEs -

Spalding Academy
09.2021 - 06.2025
Rosalka Chauhan